Tru by Hilton Savannah Airport

We stayed at this hotel during a trip to Florida. The place was clean, but the floor was a bit sticky. The room was quite small and there wasn’t much room for our suitcases. The beds were fairly comfortable. The shower didn’t have much pressure and required a lot of rinsing . Breakfast was typical for this type of hotel except they did have a pancake maker too. Checkin was easy and all of the staff were pleasant. Overall IHMO a very basic hotel.

We stopped here on the way down to Orlando. The hotel is newer and we enjoyed the pool table. Kind of a no frills type room and not much room to spread out but it did the job for the night. Breakfast was standard and enjoyable. We would stop here again..... just close enough to get where we needed the next day and not be exausted.

Loved the hotel, it is close to Savannah downtown which is absolutely beautiful. The rooms are apparently all the same, meaning, it was not possible to get a slightly larger room to accommodate us comfortably with myself, husband and baby. Nevertheless, this is by far the best gym I have experienced so far in the Hilton hotel group with workout videos to follow. The lake view is also beautiful.

I stay at hundreds of hotels each year and am a loyal Hilton Diamond member, but this hotel has me looking to book Marriott or Hyatt my next time through Savannah at least and possibly overall. While driving my daughter home from college in NC, I figured Savannah would be a good place to stop, get dinner and stay the night because there are so many hotel options right off of I-95 near the airport where I've stayed many times. Man, did I choose the wrong one this time. The staff was the most rude I've experienced at any Hilton property and when all said and done the hotel was way over priced. The Hyatt Place around the corner is a much better option and there is an excellent steak house (at least I was able to drive over to get a good quick meal and bring my daughter something back) attached to it.

Severely disappointed. Subpar compared to other Hilton brand hotels. Room was tiny, bed was uncomfortable, and the A/C unit rattled loudly. Way overpriced for what was provided during a time when many in the area were still without power due to Hurricane Helene. I will never spend another dime at Tru by Hilton.

I had a miserable experience staying at this location, where we had stayed since it opened. There was a horrible B.O. smell when we entered the room. Thinking it was because the air conditioning had not been run, we turned on the air to 68, full blast to get rid of it. The smell seemed to go away. When laying in the bed, it felt like things were crawling on us! AND to make matters worse! The air conditioning turned off in the middle of the night. In the morning, I complained to the front desk person who explicitly told me that there was an occupancy sensor which turns the air off if it doesn't sense people in the room. I then called Hilton Customer Service after getting home from our trip, who gas lit me and said it was because I had it on a "fan" setting not "cool" mode, which was an absolute lie. I have called Hilton twice since and have been ignored. I cannot believe the lack of customer service (it has been over a month that I have tried to get compensation) and decency of this hotel! NEVER EVER STAY HERE. I will never be a Hilton Honors member again. Extremely disappointed.