Best Western Plus Savannah Gateway

Motel smells like m mildew from the time you walk in the sliding glass door. I let her know. She blamed it on the people coming in and out of the pool. So I pay the *********** fee of $190 + 100 deposit but chose to go up and check the room out. As soon as I get off the elevator, mildew smelled. immediately go downstairs, request a refund, and tell her there's no way I can stay. *********** usually is great about refunding especially since I haven't stepped foot i. the room, however, Kathryn requested to not release my $290 until the manager is in on Monday morning. Tying up $300 of my debit card money. She actually told them to do that. How inconsiderate. Knowing I didn't even step foot in the room and wasn't even on the property for longer than 4 minutes total. Don't be fooled here, guys. Slum property, high rates for a former crack motel that still smells like one and obviously still has residue employees still working.