Majoituspaikan vastaus: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Yee Lyn
Huvila uima-altaalla
Majoittunut 1. 2025
Perhe
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 28.2.2025
I had a wonderful stay at Mason. The room was clean and comfortable. The overall experience was excellent.
Käännä
Majoituspaikan vastaus: Dear Khun Yee Lyn,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
CarolSee
Duplex Grand Uima-allas Villa
Majoittunut 12. 2024
Perhe
63 arvostelu
4.7/5
Mahtava
Lähetetty 16.2.2025
Good experience was stay in Mason,if u like a quite environment u can choose here,will be right back again.The staff name Pei pei is so cute and good service,even though all staff Mason is friendly and helpful.Massage therapist is good experience massage.
Käännä
6/10
Majoituspaikan vastaus: Dear CarolSee, Thank you for taking the time to share your feedback during your stay at MASON. We hope to welcome you back to our hotel very soon! Thank you again for take the time to provide your feedback. Sincerely, Panjaphats l PeiPei MASON Management Team, #MASONexperience
Vieraskäyttäjä
Huvila uima-altaalla
Majoittunut 11. 2024
Muu
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.2.2025
除了貴其他沒毛病
Käännä
Majoituspaikan vastaus: Dear Value Guest,Thank you for taking the time to share your feedback during your stay at MASON. We hope to welcome you back to our hotel very soon! Thank you again for take the time to provide your feedback.Sincerely,Panjaphats l PeiPeiMASON Management Team,#MASONexperience
Ho Yan Edwin
Duplex Grand Uima-allas Villa
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 12.2.2025
Staff are excellent, just everyone of them. In room amenities good but will be nice to add instructions on things like Marshall speaker and indicates the pool pump etc.
Käännä
Majoituspaikan vastaus: Dear Khun Ho Yan Edwin,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Majoituspaikan vastaus: Dear Khun Saisunee,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Your comments will be shared with our entire staffs who working hard to deliver the guests an exceptional service experience We look forward wo welcome you again soon Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Majoituspaikan vastaus: Dear Khun Xiaohaikingsley,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Your comments will be shared with our entire staffs who working hard to deliver the guests an exceptional service experience We look forward wo welcome you again soon Sincerely,Panuwat l BenMASON Management Team #MASONexperience
Vieraskäyttäjä
Duplex Grand Uima-allas Villa
Majoittunut 1. 2025
Perhe
13 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.2.2025
早餐不太完美。其它都可以的
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback during your stay at MASON. We hope to welcome you back to our hotel very soon! Thank you again for take the time to provide your feedback.Sincerely,Panjaphats l PeiPeiMASON Management Team,#MASONexperience
Vieraskäyttäjä
Ranta Puolella Merinäköala Uima-allas Villa
Majoittunut 1. 2025
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.2.2025
房間很乾凈很漂亮很值!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
WongJeremy
Double Grand allashuvila kaksi makuuhuonetta
Majoittunut 11. 2024
Matkusta ystävien kanssa
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.2.2025
Lovely and hospitable staff. MASON is a Beautiful hotel...
Käännä
Majoituspaikan vastaus: Dear WongJeremy, Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Panjaphats l PeiPei MASON Management Team #MASONexperience
Weida
Duplex Grand Uima-allas Villa
Majoittunut 1. 2025
Perhe
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 5.2.2025
很漂亮,打卡一流。服務人員友善細心。位置不太方便,但夠清靜。
Käännä
Majoituspaikan vastaus: Dear Khun Weida,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Your comments will be shared with our entire staffs who working hard to deliver the guests an exceptional service experience We look forward wo welcome you again soon Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Majoituspaikan vastaus: Dear Value Guest,Firstly, I would like to thank you very much for spend the time to share your experience at MASON, I would sincerely like to apologize for the any incident which you experienced.Secondly, we regret the disturbance caused by the noise from outside at night. We acknowledge that this can be a significant inconvenience, and we will explore possible solutions to mitigate the impact of external noise on our guests' comfort.Thirdly, we are deeply concerned about the service you experienced from our front staff. Such instances go against our commitment to providing exceptional service to all our guests. We will address this issue with our team and reinforce the importance of attentive, courteous, and prompt service at all times.Please be assured that your feedback has been taken seriously, and we will thoroughly review and address the issues you highlighted. We strive to provide a truly memorable and comfortable stay for all our guests, and your feedback will help us improve our facilities and services.Once again, we apologize for the disappointing experience, and we hope to have the opportunity to regain your trust and provide you with the exceptional hospitality you deserve in the future.Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Majoituspaikan vastaus: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Foluodite
Duplex Grand Uima-allas Villa
Majoittunut 11. 2024
Matkusta ystävien kanssa
16 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.2.2025
芭提雅唯一“拿得出手”的酒店😂,位置離市中心有點遠,離出海港口近,拍照很出片,服務也很棒。
Käännä
Majoituspaikan vastaus: Dear Khun Foluodite,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Majoituspaikan vastaus: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Your comments will be shared with our entire staffs who working hard to deliver the guests an exceptional service experience We look forward wo welcome you again soon Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience