Vieraskäyttäjä
30. maaliskuuta 2024
We changed the room as the room started leaking when it rained. Moreover, the ac was not functioning properly. However, to compensate for the trouble experienced, they gave us free dinner. No doubt, the food was great!
when we checked in, we had to request them to get the swimming pool cleaned. On 3rd day, when their swimming pool was filled with dead insects, we had to wait for 2. 5 hours to get that cleaned. Finally, we took the mop and removed the insects. There are continuous electrical fluctuations. The good part of the stay was the scenic beauty of the mountains. Secondly, the food was very good. Staff is polite but very laid back. Lastly, when we requested for cotton and band aid, the staff came with dettol, betadine, cotton and crepe bandage. Excellent gesture! they did not charge the food for my 11 year daughter. Overall, a decent experience but could have been great if they had sufficient manpower to handle issues. The property needs to be maintained very well so that the guests actually enjoy the stay so that they actually relax. We can't relax by waiting for them to solve each issue.
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