Hilton Dalaman Sarigerme Resort & Spa

Harika tam anlamıyla çok güzel herşey dahil ve her gece farklı bi etkinlik var yani çok iyi herşeyi ile

小孩子比較多，適合家庭，有一片私人海灘，就是海灘不夠平整，石子較多，海景和我後面去的費特希耶的酒店比起來略有遜色；酒店服務一半一半吧，有的staff較為熱情，有的態度一般；設施比較陳舊，衞生感覺一般般，不如費特希耶這邊的酒店；全包的餐食怎麼説呢，早餐晚餐較為豐盛，午餐很一般，在這裏呆三天實在是吃的有點膩了。

Nisan ayında Hilton Dalaman’a 3 gece için kaçtık… ve açık söyleyeyim, geri dönesimiz gelmedi! Hava serin, ortam sakin, yemekler ise “tatildeyim ama diyet yaparım” diyen bünyeyi anında susturacak kadar iyiydi. Kokteyller Resmen tatilin en havalı kısmı! Bar çalışanı Taner bey sanki yıllardır tanıdığımız arkadaşımız gibiydi, her siparişte küçük bir sohbet, bolca gülümseme. Kısacası üç gün boyunca yedik, içtik, dinlendik.

Es war ein wunderschöner Urlaub. Der Service ist 1a. Hier ist der Gast König. Sehr niveauvoller Umgang, sehr freundlich und hilfsbereit in jedem Bereich. Im Kinderclub wird sehr viel für Kinder geboten. Super sauber und rein in jeder Ecke. Überall riecht es angenehm. Zimmer top. Betten sehr bequem. Essen war ausreichend und lecker gewürzt. Wir kommen sehr gerne wieder. Danke für alles

We did not receive the service we received last year. We use this facility twice a year. It was like our second home. One of the reasons is that we always had a warm welcome, a polite waiter who brought our requests quickly, memorized what we wanted, and greeted us and saw us off. We had difficulty finding a table, our service was always late. The same dishes were served almost every day. I can say that we couldn't enjoy our holiday because it was raining constantly. We did not make our reservation for October this time because we did not feel the same warmth in terms of service. I hope to see you again Hilton.

Currently staying at the Hilton Dalaman. This is our 2nd time staying at this hotel and unfortunately we have been disappointed. The hotel itself is still lovely and spacious however the service is not the service you expect from a 5 star hotel. The main pool is not heated so if you’re travelling in April/May it is freezing. The only heated pool is the small baby pool and the pool with slides. The service has been appalling. It’s nothing do with the staff however the hotel is severely understaffed. The staff are incredible however they are overworked. I know it’s low season however we have travelled to Turkey the last 2 years in April and stayed at Liberty Fabay and never had this problem. Most evenings we wasn’t offered drinks, had to get our own cutlery, a lot of dirty tables and some evenings struggled to even find a table. The ques at the bar areas (beach bar) were long. Having to que for half n hour to get a drink as there was only one member of staff on. The buffet is very much the same food every night. We never tried the al a carte restaurants as it’s €35pp which I think is expensive to say it’s meant to be an all inclusive resort. We had to use the indoor pool for our stay as the weather was cold however the pool area was dirty, dirty towels left everywhere. Even stuff that had been there the day before hadn’t been cleaned away. The kids club however is fantastic, they are brilliant with the kids and there is lots of activities on for them to do throughout the day. Unfortunately I will not be recommending this hotel and will not be returning. Such a shame as our previous experience was amazing. I have spoken to several other guests who have all had the same complaints and have said they will not be retuning either.