1 Nishi11chome, Kita1jo, Chuo Ward, Sapporo City, Hokkaido, 060-0001, JapanNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.5/10
Erittäin hyvä
370 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.3
Mukavuudet8.2
Palvelu8.6
Puhtaus8.8
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Ystävällinen vastaanottohenkilöstö(8)
Lähellä lentokenttää(7)
Keskinkertainen valaistus(4)
Kielteisiä arvosteluja(15)
Vieraskäyttäjä
Classic-twin-huone
Majoittunut 1. 2025
Perhe
3 arvostelu
9.5/10
Mahtava
Lähetetty 27.4.2025
너무나 좋은 위치에 있으나, 방의 리모델링 정도가 아쉽습니다.
Käännä
Majoituspaikan vastaus: 그랜드 머큐어 삿포로 오도리 공원에 숙박해 주셔서 진심으로 감사합니다.위치에 대해 만족해 주신 점은 기쁘게 생각하지만, 객실 리노베이션 부분에서는 기대에 부응하지 못해 죄송합니다.소중한 의견을 참고하여 앞으로 더욱 개선해 나가겠습니다.또 기회가 된다면 꼭 다시 방문해 주시기 바랍니다.그랜드 머큐어 삿포로 오도리 공원숙박 예약 담당
The room has unpleasant smell, and furnitures and room conditions are quite old. This is quite different from lobby conditions. Car parking provided but is not complimentary, i have pay for it if self-driving, cost $15,000 yen per night.
The only good thing is they provide complimentary lounge from 9pm to 11pm, with free drinks and snacks.
Käännä
Majoituspaikan vastaus: Thank you very much for staying at Grand Mercure Sapporo Odori Park.
We sincerely apologize for the unpleasant odor in your room and the aged condition of the furniture, which did not match the atmosphere of the lobby. We also regret any inconvenience caused by the lack of complimentary parking and the unclear information provided in advance.
On a positive note, we are glad to hear you enjoyed the complimentary lounge service with drinks and snacks available from 9 PM to 11 PM.
We will take your comments seriously and strive to improve our facilities and services so that future stays will be more comfortable.
We truly hope to welcome you back again in the future.
Grand Mercure Sapporo Odori Park, Reservations Team
직원들의 서비스도 좋았고, 밤에 라운지에서 술이나 음료를 먹을 수 있는 점도 좋았습니다
객실은 오래되었지만 그래도 깨끗하게 관리되었습니다
다만 삿포로역이든스스키노역이든 위치가 애매합니다
그래도 오도리공원은 가까워서 좋았습니다
Käännä
Majoituspaikan vastaus: 이용해 주셔서 감사합니다.직원 서비스에 만족해 주셔서 기쁩니다. 또한 라운지에서 음료를 즐기실 수 있었던 점도 좋게 평가해 주셔서 감사합니다.앞으로도 고객님께 만족을 드릴 수 있도록 서비스 향상을 위해 노력하겠습니다.다시 뵙기를 기대합니다.그랜드 메르퀴르 삿포로 오도리 공원 숙박 예약 담당
Majoituspaikan vastaus: 感謝您選擇 Grand Mercure Sapporo Odori Park。我們很高興聽到您對房間感到滿意。不過,對於位置和洗衣服務所造成的不便,我們感到非常抱歉。我們將考慮到這一點,以便在未來改善我們的服務。非常感謝您的寶貴意見。Grand Mercure Sapporo Odori Park 客房預訂
Vieraskäyttäjä
Classic-twin-huone
Majoittunut 11. 2024
Perhe
4 arvostelu
6.0/10
Lähetetty 19.3.2025
要多點礦泉水就臉黑黑,還説你今晚要的水太多了。 以後不會再入住
Käännä
Majoituspaikan vastaus: 感謝您選擇 Grand mercure Sapporo odori park。我們很抱歉您對我們的服務不滿意。我們會將您的意見反饋給相關部門,並努力改進。
Neesha Visvirnathan
Classic-twin-huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.3.2025
Good location
Käännä
Majoituspaikan vastaus: Thank you for staying at Grand Mercure Sapporo Odori Park.The hotel is located in Odori Park near Nishi 11-chome and is a 3-minute walk from Nishi 11-chome Subway Station.The hotel is also conveniently located for access to the airport limousine bus from New Chitose Airport.Please stay at the hotel again if you have a chance.
Boonterng
Classic-twin-huone
Majoittunut 1. 2025
Perhe
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 18.3.2025
ชอบเบียร์บุฟเฟ่ต์มาก
Käännä
Majoituspaikan vastaus: Thank you for staying at Grand Mercure Sapporo Odori Park.Thank you also for your high evaluation.The guest lounge is well received by many of our guests, as it is equipped with alcohol and soft drinks in addition to beer.We look forward to serving you again.
Vieraskäyttäjä
Classic-twin-huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 18.3.2025
還不錯,房間比較大
Käännä
Majoituspaikan vastaus: 感謝您入住 Grand Mercure Sapporo odori park。也感謝您的高度評價。我們大部分的客房都是雙床房,因其寬敞的空間而廣受好評。我們期待您的再次光臨。
Majoituspaikan vastaus: Thank you for staying at Grand Mercure Sapporo Odori Park.Thank you again for your satisfaction with your stay and for taking the time to send us your highly positive feedback.We will continue to make efforts to improve our services to ensure everyone's satisfaction.We hope you will choose Grand Mercure Sapporo Odori Park for your next stay.Grand Mercure Sapporo Odori ParkRoom Reservations
1234hi5
Classic-twin-huone
Majoittunut 2. 2025
Perhe
16 arvostelu
2.0/10
Lähetetty 12.3.2025
It’s not a 5 star hotel. Very old building. Facilities need a facelift. No laundry service. Not recommended.
Käännä
Majoituspaikan vastaus: Thank you for staying at Grand Mercure Sapporo Odori Park.We appreciate your feedback regarding our facilities. We will continue to work on improving our amenities and services to ensure better guest satisfaction. For laundry services, we do offer guidance to nearby facilities, so please feel free to ask us during your next stay. Thank you once again for your valuable input.Grand Mercure Sapporo Odori Park Reservation Team