Majoituspaikan vastaus: Thank you for staying at Grand Mercure Sapporo Odori Park.Thank you again for your satisfaction with your stay and for taking the time to send us your highly positive feedback.We will continue to make efforts to improve our services to ensure everyone's satisfaction.We hope you will choose Grand Mercure Sapporo Odori Park for your next stay.Grand Mercure Sapporo Odori ParkRoom Reservations
1234hi5
Classic-twin-huone
Majoittunut 2. 2025
Perhe
16 arvostelu
1.0/5
Lähetetty 12.3.2025
It’s not a 5 star hotel. Very old building. Facilities need a facelift. No laundry service. Not recommended.
Käännä
Majoituspaikan vastaus: Thank you for staying at Grand Mercure Sapporo Odori Park.We appreciate your feedback regarding our facilities. We will continue to work on improving our amenities and services to ensure better guest satisfaction. For laundry services, we do offer guidance to nearby facilities, so please feel free to ask us during your next stay. Thank you once again for your valuable input.Grand Mercure Sapporo Odori Park Reservation Team
Our stay in Grand Mercure went well. Staff are very accommodating however, the room that we got is quite old (with an old room smell) compared to the recent vlog that we watched from youtube video of Ms. Hazel Quing. Hoping that there would be a standard look/interior on all of the rooms.
Käännä
Majoituspaikan vastaus: Thank you for choosing Grand Mercure Sapporo Odori Park.Thank you for taking time out of your busy schedule to give us your rating.We are very sorry for any discomfort you may have experienced during your stay.We will pass your comments on to the relevant sections and make every effort to improve.We hope you will have another opportunity to stay at Grand Mercure Sapporo Odori Park.
Vieraskäyttäjä
Classic-twin-huone
Majoittunut 1. 2025
Pariskunnat
2 arvostelu
4.5/5
Mahtava
Lähetetty 5.3.2025
ทำเลดีมากก วิวสวยมาก ห้องใหญ่มาก กางกระเป๋า28นิ้วสองใบได้เหลือที่เดินอีกเยอะ ที่นอนดีสบาย แอร์ปรับอุณหภูมิเองได้ ใช้เวลาเดินไป Sapporo station ประมาณ15นาที เห็นวิว โอโดริปาร์ค
Majoituspaikan vastaus: Thank you for your feedback.
We appreciate you taking the time to share your experience with us. We are sorry to hear that you found our hotel to be older than expected and that our service did not meet your expectations.
Your comments are valuable, and we will address them with our team to ensure we improve in these areas.
We hope you will consider giving us another chance in the future. Thank you again for your input.