Cross Hotel Sapporo

Really good location, 2 blocks from the station, the tower ( which we looked at out of our window) and the old clock tower. The automated check in ATMs feel very impersonal. The onset is decent.

⭐⭐⭐⭐⭐ Great value for money and spacious rooms! While it might not be in the absolute most central location, we really enjoyed our stay here. It is very easy to find, just a quick walk past 2 junctions after exiting the JR Station. The room was much more spacious than typical Japanese hotels, which was a wonderful surprise. Everything was exceptionally clean and the overall experience was fantastic. It offers excellent value for money (性价比高). We had a very happy and comfortable stay here!

Nice modern, clean, comfortable room. Just a little far from main shopping area but near clock tower.

The hotel’s parking policy and the attitude of the parking staff fell short of the standards expected from a reputable establishment. Guests should be provided with clear directions, courteous assistance, and reliable reservation handling when dealing with luggage and parking arrangements.

Excellent experience from check-in to check-out. The hotel exceeded our expectations in every way. The room was spotless, the facilities were excellent, and the staff provided exceptional hospitality throughout our stay. Every team member made us feel welcomed and valued. Their warmth and professionalism truly made a difference. We are grateful for the wonderful memories and look forward to returning in the future. Highly recommended!

Enjoyed the daiyokujo! Nice view of the Sapporo TV Tower as well. The rooms are tiny but was clean overall.

The hotel is very convenient and staff was very helpful full. The room is clean and comfortable.

The hotel is a bit old, can be seen from the toilet type and overall bedroom + bathroom design. But still functioning properly. Bed is on the softer side. We can see mountains afar from the window. They receive my takkyubin well and it has been waiting inside our room when we check in (got 30 mins earlier check in). Service is friendly! Cleaning service every day is nice. Location is not really close to train station but there are a few exits within walking distance, though it’s not right nearby. We got access to the lounge as we were staying in Cross Floor, but the snacks variety are small and the same everyday. Freeflow wine and beer is cool though. We mostly just eat the nuts. Maybe better if you can provide Hokkaido milk instead of these sugary drinks. Thanks!

Nice clean room, short walk to tokyu, daimaru and sapporo station. Can walk to odori park as well.