Lady Hill Sapa Resort arvostelua

Lady Hill Sapa Resort in situated few mins away from city center. Note they offer buggy service and shuttle service but should be reserved ahead of time. Check in process is smooth and we were offered welcome drinks and snacks which is really thoughtful. Room is spacious but beddings are a bit tough. Air conditioning is also poor and we have to open the window just for the cool air to go in. Water supply is also weird that there are times we have to wait (maybe)for other guests/room to not use theirs so wen get a decent water pressure. Also neighboring guests are really loud that we can hear their chatter. Service is good, front desk is attentive but failed to give us the shuttle service on the scheduled time which is a let down so we have to book ourselves a grab ride. Breakfast is good, but lunch and dinner menu is limited and quality can be improved. Also, no service water offered. Pool area is a bit crowded so we have to wait until other hotel guests and outside guests are done. Towels are also a bit smelly. Massage service is also okay but can be improved with more man power as only 1 staff is available to do everything. Overall a pleasant stay but would rather book a hotel in sapa center next time.

Rất tuyệt vời

中規中矩，準時，態度好

Certainly! Here's a warm and sincere post you can use to share your experience at Lady Hill Sapa Resort: ✨ A Wonderful Stay at Lady Hill Sapa Resort ✨ I had the pleasure of staying at Lady Hill Sapa Resort, and it was truly a memorable experience. From the moment I arrived, I was warmly welcomed by the kind and professional staff who made me feel at home throughout my stay. The resort itself is beautifully designed, with breathtaking views of Sapa’s natural beauty. My room was clean, cozy, and offered a peaceful retreat after exploring the area. Every detail, from the delicious breakfast to the thoughtful touches around the property, reflected care and quality. What made my stay extra special was the genuine hospitality of the team. They went above and beyond to ensure comfort and satisfaction at every step. I highly recommend Lady Hill Sapa Resort to anyone visiting Sapa. Whether you're looking for relaxation or adventure, this place is the perfect blend of both. I’ll definitely be returning and sharing this hidden gem with friends and family. 🌿❤️ #LadyHillSapaResort #SapaVietnam #GreatMomentsInSapa #TravelMemories

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No complaints for such a great price! Clean convenient big room comfy! Amazing breakfast! Highly recommended!

Плюсы: - удобные номера (матрас, подушки, чисто) - находится у канатной дороги на гору Fansipan - eсть парковка - в отеле спокойно и очень красивые виды на горы Минусы: - среднего качества завтраки (но голодными не останетесь) - не убирают посуду за теми, кто ест у бассейна, валялись окурки и было не очень чисто В целом отличное место для отдыха , а покушать можно в городе (мы были на машине и для нас это не было проблемой). Также отель предоставляет трансфер в город и обратно по расписанию.

The view from our bungalow was nothing short of spectacular! The rooms were spacious and well maintained, private and away from the main building. We enjoyed the breakfast varieties though the restaurant cleanliness can be improved especially after the morning peak.

It is in the mountains away from town. Just what we imagined.

Great hotel

Hotel amenities was great. Breakfast options were good too. View from the swimming pool was amazing. Location was away from the hustle of the main Sapa town thereby ensuring peace and tranquility.

It is unfortuate we are having to write a negative review because we were really looking forward to our stay. Our room was beautiful and the check in process was smooth and staff were extremely friendly. Breakfast was a really good selection. However we booked this stay due to the spa facilities and we were extremely let down. On the first day we arrived late afternoon and went straight to the spa for a massage which was lovely and staff attentive. However the spa itself was unclean, there was a strong sewage smell and the changing room were dirty with wet towels everywhere, overflowing showers and general rubbish around. On the second day we headed up to use the gym and spa however the heated pool was broken, the sauna doors had been left open so no heat, the herbal pools had to amenities or plugs to fill the baths with. There was a queue of day guests getting refunds so we asked the manager if it was possible we could be compensated as we booked based on the spa facilities and both days hadn't been the best experiences. She told us no as we were not paying customers to the spa (even though we paid to stay two nights), she told us if she refunded us she would have to take wages from the staff or give up her wage. She said the spa was free so there was nothing to refund. We asked for a complaints email but she told us no as she feared for her job. She instead sent a fruit platter of three oranges and two apples to our room. This was unfortunate as the main reason we stayed here was for the spa use.

Restaurant service not good when it comes to buffet