Boutique Hotel Marina S. Roque

Auf unserem Roadtrip von Porto nach Faro hatten wir verschiedene Hotels vorab gebucht und diese auch sorgfältig ausgesucht. Der einzige Fehlgriff war leider das Boutique Hotel in Lagos. Als wir am Nachmittag dort ankamen, war lediglich eine bescheidene Beleuchtung an der Rezeption zu sehen. Der Barbereich sowie der Aufenthaltsbereich lagen vollkommen im Dunkeln. Es erweckte den Eindruck, dass dieses Hotel bereits geschlossen sei. Unsere Befürchtungen bestätigten sich bei der Inaugenscheinnahme des Zimmers. Dieses war vollkommen veraltet, mit einer entsprechenden Einrichtung! So sahen dann auch z.B. die Handtücher aus, die ihren Zenit deutlich überschritten hatten. Traurige, alte und ausgefranste Handtücher, einen alten gammeligen Duschvorhang und eine dazu passende veraltete Toilette! Damit hätten wir vielleicht leben können...Als wir das Bett aufgeschlagen hatten, kam ein Leintuch mit gelben Flecken zum Vorschein, was eine Beschwerde an der Rezeption zur Folge hatte. Ausdrücklich möchten wir hier die Freundlichkeit und Hilfebereitschaft des Personals hervorheben. Dennoch waren die Eindrücke so negativ, dass wir das "kürzlich renovierte Hotel" vorzeitig verlassen haben! Ebenso können wir die gesamte Beschreibung dieses Hotels nur als falsch bewerten. Es fängt mit der Lage an: Anhand der Fotos könnte man meinen, dass das Hotel über eine idyllisch Lage verfügt. Diese liegt jedoch direkt an einer stark befahrenen Hauptstrasse in Lagos. Absolut nicht empfehlenswert!

The accommodation is not as described on the website. It was described as a 3 star hotel, but is barely a one star motel. The hotel claimed to offer ‘modern standard of comfort, whilst maintaining a friendly and efficient service’. However, this is contrary to my experience. I was also informed on checking in that I was not allowed any visitors, this was not in any way stated on the website and defeats the purpose of the use of a hotel. In a bid to make sure I could not have any visitors, they gained access to my room without my knowledge or request and removed two out of the four pillows on the bed. When I complained about all of this, I was told, that those were their rules, as if I was in a dormitory. It would appear that these so called rules were suddenly created solely for myself to adhere to as I could see people of other races come in and go out in threes and fours and use the amenities freely. When I made this known, I was told there was nothing I could do and the manager even murmured a racial slur. Bearing in mind, all of this happened within 3/4hours of checking in. Also the bed was wobbly and appeared as though it would collapse if I moved too vigorously in it. The beddings appeared also to be worn out and shabby and not modern as advertised. This hotel did not meet the promised standard of service and significantly deviates from what had been advertised. I even tried to resolve amicably with them, however I was met with a dismissive response.

The hotel is in a good location for the marina and beach, although it is situated on a noisy main road. I should image in its day it was a great hotel but the rooms are in need of updating. Our toilet seat didn’t fit and there was a shower in the bath with a shower curtain. There was an extra charge to use the safe in the room. The breakfast was ok but the same each day with a collection of many cereals, the coffee from the machine wasn’t very nice at all. We didn’t use the pool, it was small and there weren’t many sun beds. However, the staff were helpful and friendly and Lagos was sunny with beautiful beaches.

Had a good time at this hotel. Very simple and staff very nice and friendly.

Vanha hotelli rauhallisella sijainnilla Hotelli oli melko vanha ja huone oli aika pimeä. Parveke oli mukava lisä, mutta huoneessa olisi voinut olla paremmat varustelut, kuten esimerkiksi pieni jääkaappi. Palvelu oli todella mukavaa ja hotellin uima-allas ulkona oli ehdottomasti plussaa! Sijainti oli rauhallinen, mutta aika pitkän kävelymatkan päässä Lagoksen kaupungin palveluista. Aamupalalle ei tarvinnut palata ensimmäisen aamun jälkeen, sillä antimet olivat todella köyhät.

Hotel necessita renovação na estrutura e atendimy O hotel é razoável mas extremamente escuro. Da uma sensação ruim. A localização não é boa. Embora não seja longe do centro histórico não da para ir a pé. É necessário pegar um Uber o que pode se problema na hora de voltar. O pessoal não é simpático. Pedidos simples coko um copo de gelo não são atendidos. Cobra-se depósito para uma chave de locker