Majoituspaikan vastaus: "Dear Guest, Thank you for taking the time to share your positive review of your recent stay with us. We are thrilled to hear that you enjoyed your overall experience at our Meliá Jardim Europa. We constantly strive to provide the best possible experience for our guests, and your comments will help us in evaluating and improving our pricing strategy.We hope to have the pleasure of welcoming you back in the future and exceeding your expectations. Thank you once again for choosing our hotel.Best regards,Mariana von Seehausen -(Operations Leader)"
Vieraskäyttäjä
Majoittunut 7. 2022
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.8.2022
Sim , achei perfeito a acomodação, limpeza, a comida e a recepção dos funcionários .
Käännä
Vieraskäyttäjä
Superior King -huone
Majoittunut 5. 2022
Pariskunnat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 12.6.2022
O quarto resevado nao estava disponível, demora na entrega dos roupoes e no restaurante. Hotel relativamente antigo e poucas comodidades pelo preço.
Käännä
Resende
Majoittunut 4. 2022
Matkusta ystävien kanssa
1 arvostelu
4.7/5
Mahtava
Lähetetty 29.5.2022
Very good hotel, kind staff and great location.
The disappointment was with Trip.com that sells a “lottery option” for the type of accommodation saying that it can be twin or king size bed to be decided by the hotel upon arrival. This isn’t correct. Obviously the hotel will give the cheaper option and the twin bed. Completely misleading by trip.com and/or by the agreement made with the hotel. Either way, an unnecessary stress after an intercontinental flight of more than 12h, tired and hoping to rest, though we had to go through the embarrassment and lengthier check-in process.