Help Yourself Hostels - Restelo

I would never recommend it to anyone. The bed inks are three-floor and you cannot move properly. It was suffocating to spend even the night.

Nice staff helpful and good hygiene and good place near sea side 45 mins to the beach and cool place no disturbance from outside and traffic. Ice view of balcony to the sea and Cristo Rei Christ Statue, Lisbon

Eu do local, os banheiros todo tempo limpos !!!! Eu recomendo o hotel sem problema

Ótimo local,limpo organizado,uma equipe de brasileiros maravilhosos ,muito simpáticos, prestativos,super recomendo .super assistida no que precisei,ótima localização ,podes alugar uma trotinete,sempre tem a porta,e explore Belém

This hostel has employees who I think are owners, they don't respect the guests, especially the cleaning lady who opened the rooms in the morning, she talks loudly in the morning, talking to the girls loudly and a brunette who works loosely, I don't recommend it because it's their sofa in the living room. They drink drinks they take up the whole table for lunch and dinner agent guests there is nowhere to eat I don't recommend me and my family we won't be back

Amazing stay at this hostel. Yes it's a bit far away but everything is clean and tidy. The check in is possible til midnight so this is really helpful and the volunteers are really lovely like a family ♥️ You can't do best price 🤙 Also because you are not in the city center you can sleep without noise and the check out is til 3pm so everything is perfect if as me you don't have a lot of money but good relationship with people 😀

Uma perfeita VERGONHA de serviço!! No dia 6/7 tinha uma reserva feita e paga pelo Paypal em que me ia instalar neste serviço hoteleiro, com check in marcado para as 23h e as 22.20h ligam a dizer que o serviço estava com excesso de lotação e que não me poderiam receber já naquela hora. Fiquei na rua e tive de comprar outra noite noutro estabelecimento. Pior ainda, mesmo tendo pago pelo Paypal, como não enviaram e-mail de confirmação do cancelamento e apenas ligaram por telemóvel e nunca mais atenderam o número 910006030, não obtive qualquer comprovativo de cancelamento da parte do vendedor, e assim o Paypal deu-lhes razão no caso que abri, tendo assim ficado sem o serviço, na rua as 23h da noite e sem o dinheiro!! Se puder, NÃO ARRISQUE NESTE SERVIÇO PORQUE PODE ACONTECER CONSIGO!!!

I originally stayed here thru hostel world, which has a 24 hr cancellation notice. I extended my stay and paid cash to the hostel staff for my extended stay on July 25 for Th.-sat. night. He did not informed me of their cancelation policy. I tried to go on their site for the cancellation policy, i could not find any. Another employee tried but could not find any either. I asked another staff and that peraon didnt know. But when I tried to cancel the next day after extending my stay, Guiliana would not refund me my money nor did she ever give me a receipt for my cash that I asked for. In addition, they had the check out date different than hostel world, so she did finally refunded me that day. I just think it's wrong that if you pay them directly with cash and not on the computer, that they expect u to know their cancellation policy when their employees dont know it nor did they tell me about it. Don't stay there! They were out of toilet paper 60% of the time. That's why their rating is like a 1.5 out of 5.