We stayed here for 4 nights. The manager was kind enough to upgrade us to a bigger suite. There was a nice swimming pool that our boy enjoyed a lot. There are restaurants nearby too as well as a nigh market that we liked. Highly recommend coco bay resort!
It would be a nice hotel if cleanliness and regular maintenance were taken care of.
Käännä
Majoituspaikan vastaus: Dear guest, we are really wronged to see your comments. We will follow up and deal with every request you make when you check in as soon as possible, and even specially coordinate to replace the high-rise room for you. We are trying our best to make you comfortable throughout the whole process. To be honest, we are very sad that we really want to do a good job of service, but we get such a low score. If there is any omission in the service, we will improve it immediately; but if there is any misunderstanding, we also hope to have the opportunity to communicate with you clearly - after all, no one wants to be disappointed. Thank you for your feedback and wish you a smooth life.