You are their tenant, and not guest.
The building itself is quite nice, on top of the rosewood.
That being said, there are 6 competing 'hotels' within the building. Each have their own units scattered throughout. This one in particular, it took three days to get a basic room cleaning done. And they'll try to make you feel like you're asking for too much.
As a reflection of such attitude, the rooms are unkept, 3 out of the 7 lightbulbs aren't working. Microwave display broken, chair bent, the pillows reeked of sweat and bo. There was a literal cockroach lol.
We recommend staying with another management in this building if you want to come here.