Vieraskäyttäjä
23. heinäkuuta 2022
It’s a beautiful property at first glance but give it time. You will enjoy it IF you can live with unhygienic bed bugs, a washer that floods, one AC unit in the back bedroom leaving the rest of the property too warm, a heater in one of the bathrooms that spontaneously turns on and won’t shut off causing a fire risk, and an infestation of slugs, beetles and spiders on the main floor. There were 8 people in our party & we booked the main property from June 1-15. The property was advertised to sleep 8 people. In reality however there were only 3 rooms with 3 queen sized beds, enough to sleep 6 people not 8. We were told two people could sleep on couches in the living room, but these are regular couches not sofa beds. Instead of cancelling or complaining we just rented an additional unit from Afoura Houses across the Courtyard. In total we paid approx $7200.00 to the owners for our stay. We also ended up having to rent a car because the property is miles away from anything. So these were added unexpected expenses, but none the less we made the best of it, tolerating faulty appliances and all on top. The final straw however was on day 4 when we discovered the bed bugs. I have photos of the bed bugs and the bed bug bites on my son and his fiancé. I texted the property manager who did not respond until day 8, and by then we were all sleeping on the couches because the 2 bedrooms on the main floor had bugs dropping from the windows on us while we slept (I have video of this after being woken up by a slug falling on my head and a spider crawling out from under my pillow when I tried to see where the slug ultimately landed after I brushed it off me). When the property manager finally responded, he and the cleaner showed up and yelled at me for not telling them about the problem sooner??? I asked for a refund for our second week in the amount of $3000 out of the $7200, and an early checkout because no one wanted to stay here under these conditions and we needed to book a different place to stay. Instead the property manager returned unannounced and just let himself in and started spraying stuff on the bed with bed bugs WHILE MY SON AND HIS FIANCÉ WERE IN THE HOUSE! (It’s common knowledge you can’t fumigate a house with people in it due to the toxic chemicals required to kill bed bugs, and my son has asthma…now I was livid!). I asked the property manager for the owners details but he wouldn’t give them to me at first. When he finally did it was 10pm. My texts and calls were ignored by the owner (Evelyn) despite me apologizing for contacting her so late and explaining that the property manager, Konstantinos, held off from giving me her details, however we couldn’t wait because we needed to find alternate accommodations. My pleas were ignored. I had to move everyone to different hotels because we couldn’t find anything vacant together at the last minute (did I mention this was my first vacation with all my children and their partners in 5 years
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