Ladyy Harriet
6. lokakuuta 2024
I couldn’t attend the date of my booking because I one of my best friend to cancer. I pleaded with the hotel to chance the date to a different date, as I couldn’t travel on the dates I booked due to the funeral. Also, seeing that this was an unforeseen circumstances, I expected the hotel to be more considerate of my citation, but they declined and was very inhumane and didn’t change the dates or give me any refund. This is very inhumane to treat someone that was grieving in this way and they also never refunded my money back to me. I’m totally disappointed in them and I’m not sure if I’ll ever recommend them to someone else as they treated me the worse I’ve ever been treated.
Käännä