Mystique, a Luxury Collection Hotel, Santorini

房間非常好，整體服務很不錯；位置也很方便

房間的風景很不錯，但從reception去客房的路有太多高低不同的台階，還是不推薦給行動不方便的朋友們。

I can’t believe there are people complaining about there being steep steps, it’s Santorini… the picturesque, cliff side resorts are in fact on a cliff. Also, the staff takes care of your bags for you, they carry them and they drop them off at your room. I can’t say enough great things about this hotel. Everything was incredible. We came here on our anniversary, and it felt like we were on our honeymoon all over again. To start, the location is perfect. It’s right near the entrance to the walkway in Oia. What this means is it’s very accessible to all the restaurants and shops (and the walkway in Oia is mainly flat until you get closer to the sunset area or down to Ammoudi), yet secluded enough where you don’t hear the crazyyyy hustle and bustle of the downtown area. People come to Oia from other parts of the island for day trips, and tons of people are dropped off by the boat load (literally) from cruise ships since there’s a port. Downtown Oia area gets as crowded is most people warn you about. It’s loud. Walkways get congested with how many people are moving around. That’s why Mystique truly feels like an oasis where you get the best of both worlds of being in Oia but not dealing with large crowds. You don’t hear a single thing. It’s very private and relaxing. Our driver also was able to drop us off right at the hotel entrance, which isn’t the case for other hotels off of the walkway since cars aren’t allowed in the downtown area. Second, the staff are truly top notch. They are so very kind, attentive, and they are super quick to respond to whatever you need. Every time we called for something (such as extra water bottles for the room, etc), they were at our door within minutes. We ordered breakfast to the room most days and we’d eat out on our terrace. By the time we went inside and changed and came back out, the plates disappeared. I swear they know where to be at all times, they are so discrete, it was like everything magically cleaned itsself up as soon as it needed to be. They can book you reservations, excursions, whatever you need. They also went above and beyond for us having status with Marriott and with it being our anniversary. Email them in advance and ask for recommendations! We almost did a catamaran cruise from Viator where the port was on the other side of the island. They recommended one that left out of Ammoudi Bay which was so much closer. Lastly, the hotel is amazing. The caldera views are incredible. Sunrise is something special. We stayed in a wet allure suite (room 45) and in my (biased) opinion I feel like we had one of the best views from our hot tub and we had complete privacy. I was a little nervous about staying in a cave, I thought it might be musty, which wasn’t the case at all. When you pay these prices, you want to feel like every penny is worth it and that’s exactly what we felt during our stay. You get the full luxury experience.

We visited Santorini to celebrate our 25th anniversary and stayed the first 2 nights at Mystique. Not only did they upgrade our room but the attention to detail & service was top notch. Our room was beautiful & after our private transfer from the airport, we were welcomed to salmon & breadsticks as well as Prosecco & fresh fruit with chocolate dipping sauce. The resort was quiet, the food was delectable & the views were AMAZING!! Every staff member had a “can do” attitude & was super friendly. The resort is a short walk (except for all the steps-Whew!) to shopping & restaurants. We should have stayed 1 more night but wanted to see other parts of the island as well. After getting to the next resort, I realized that I had left my hat by the pool at Mystique. They had their driver bring it to me right away. So kind and SO appreciated.

Excellent experience We really enjoyed our stay. The views each morning over the bay from our room or breakfast or the pool were fantastic. The room was large and comfortable. Breakfast and lunch were very good with a huge choice including many healthy options. We had dinner in the Lure restaurant which had an interesting menu and offered wine pairings. The staff were attentive and friendly. The concierge team helped us organise our trip and nothing was too much trouble. One note to mention that there are MANY steps between the hotel and the road above. Certainly tests your fitness!

Excelente hotel, encantador! Hotel lindo e confortável, equipe gentil e atenciosa, comida deliciosa! Subida e descida um pouco íngreme, mas não compromete a escolha. Nota 10!