Cristal Blu

La verdad que las fotos están muy bien tomadas... La estancia es mucho más pequeña. Nos tocó un salón donde también estaban la cama y el sofá cama y la cocina, con todo muy justito... Los balcones tienen una mesa y dos sillas pero de adorno...allí no se puede sentar nadie de lo justo que está. Algo bueno...está relativamente cerca del centro.

Agradable, limpio y buena ubicación. Cama muy cómoda y equipado con lo indispensable. Personal amable, aportando todas las explicaciones y con una sonrisa ( Manuela) . Todo correcto. Bicicletas disponibles . Como pegas, no tiene microondas, la cafetera no va con la placa de induccion y efectivamente el wifi no va muy bien... Aún así, yo si lo recomendaria..

Apartment was very happy

It's just okay, room dated, Loveholidays didn't advise of the €60 professional cleaning fee which must be paid, €20 city tax, €200 deposit, no towels in room, pay €10 for rent of a towel to have a shower, room not cleaned and you must bring your own rubbish down three flights of stairs and segregate it into 5 different bin types in a smelly shed, pluses being its central and quiet, reception closed from 1 to 5 pm so you can't even drop your bags, I was forced to carry them around for 3 hours in the sweltering heat, I wouldn't stay again but the receptionship girls were lovely and did a good job, for the younger travellers be aware you need an extra €300 just to cover the fees and refundable €200 deposit.

Abbiamo soggiornato la scorsa estate in questo residence ma non ho un bel ricordo della gestione. La struttura è tenuta abbastanza bene, la piscina pulita, i locali interni insomma… il nostro appartamento non era pulitissimo…aveva un misero stendino fuori dalla finestra mezzo rotto e un materasso scomodissimo. La signora che lo gestisce dovrebbe fare un altro mestiere…premetto che nel voucher dell’agenzia c’era scritto che erano compresi anche gli asciugamani, lei ce li ha fatti pagare…noi abbiamo chiesto spiegazioni all’agenzia e un’altra ragazza ci ha restituito i soldi e lei ci ha richiamato per farceli ripagare! Inoltre la mattina non arrivava mai all’orario riportato alla reception e una mattina l’abbiamo sentita rispondere male a dei clienti che stavano parcheggiando vicino all’entrata per scaricare le valige! Insomma, il posto ne potrebbe anche valere…spero solo che nel frattempo abbiano cambiato la persona che lo gestisce!

Very basic apartment with poor service and loads of hidden charges on arrival. We have just returned from 11 days family holiday in Cristal Blu. The only positive thing was the central location of the apartment and big choice of bars and restaurants nearby. The pool area was nice, quiet and well maintained. Our check in experience was not the best. We arrived before the reception check in time of 17:00, there were no staff so we called the emergency number to ask if was possible to at least be let in through the main door but we were abruptly told 'No, reception opens at 17:00' so were left there with all our luggage, pram, our toddler and older kids on the street. We had to disturb one of the residents relaxing by the pool to ask if they could open the main door for us so we could at least not be left stranded in the street. When we checked in, we were welcomed with a number of additional charges, which were not mentioned on lastminute.com when booking the accommodation. We had to pay an additional 356EUR for electricity, water, final cleaning, residence tax and cot bed - these extra charges seriously inflated the cost of our accommodation and was totally unexpected. We then had to pay a further 200EUR as a 'damage deposit' which would be refunded if no damage was found. We then had to pay 10EUR per 1 set of towels - we needed 3 sets. I have not came across this type of charges anywhere else, except the residence/city tax. It has put a really horrible spin on our stay and it felt like a rip off. The kitchen is very basically equipped... it has couple of pans, some cutlery and dishes, but no microwave or toaster and if you are using kettle there is no plug in the kitchen for it, we had to plug it into a wall socket in the living room section easily within reach of our toddler. Watching tv at the same time as using the kettle caused the electricity to go off in the whole apartment, this is a known issue because we were told during check in how to reset it... thanks for the info, but not helpful when trying to make breakfast early in the morning. There is a shared washing machine, but it can be difficult to get a turn - we had to use the laundry place at the bottom of the street a number of times. Stay away from Cristal Blu!