Hotel Riviera

Slechtste service alle tijden. Sporten kan op de warme momenten. Zwembad pas na acht soms zelfs negen uur los. Spa open op tijden dat er niemand is. Ik raad het niemand aan. Je bent beter af zinder dit hotel. Het eten is dan redelijk te doen. Maar voor een all inclusive moet je verder gaan zoeken. Zodra je een bandje om hebt word je genegeerd door de vrouw aan de cocktail bar

Helaas was dit hotel prima maar nu mega verslechterd, lange rijen voordat je kan gaan eten en als je dan kan eten is het meeste op, dit komt door bepaalde groep mensen en als je een klacht in dient wordt er niks mee gedaan( we zijn hier voor het 3e jaar). Ook wordt er door bepaalde gasten hier er niet aan de regels gehouden en personeel zegt er niets van. Positief is de man achter de bakplaat, die is super goed en altikd vriendelijk

Me encantó el hotel , la comida muy rica, las habitaciones tampoco son nada del otro mundo pero eran bonitas , y bueno no se me olvida el trato del personal de la terraza muy amable , en especial Tete , súper educado y muy simpático, sin duda volveremos .

This has to be the worst experience I've had in Spain to date (5th visit in 18mnths) not to Santa Susanna!! The whole experience was less than satisfactory, it was disheartening and very, very disappointing! Upon arrival 11:30pm we discovered the room was NOT Superior as advertised (barely basic) missing basic facilities (kettle) no option to loan/rent from reception. We was advised by reception bar closes at midnight so I entered the bar area just for hot water so we could go back to our less than desirable room for a hot drink, only to be snapped at by the bar staff to "close the door" x3 times (no language barrier) just extremely rude, disrespectful and disinterested. The bathroom stunk of sewer and we could smell it lay in bed even with the door kept closed! There was a air conditioning unit at the neighbouring hotel right at our balcony/window which was going all day/night. There was not enough food selection and was cold unless eating pizza which is cook in the canteen in view via a chef! Breakfast no fresh anything only went down to utilise coffee machine as no kettle in room or wouldn't have bothered. One reception lady when on shift was helpful (Maia) but allll other staff very unhelpful and just disinterested in their guests needs/requirements. Spa was an additional cost to use even though we are paying guests (unacceptable). Was a blessing we was only there 3 nights had it have been longer we would have contacted our supplier to be moved (it was THAT bad) We would NOT return here for FREE nor would we recommend! Very, very honest review and we don't normally write reviews but other guests need to be made aware. Stay clear!

After reading some reviews about this hotel, I was nervous before going here. We stayed for a week and it was over my expectations. Nice big room, a nice sized balcony and a big pool. It’s only 5 minutes to walk to the beach. Nice staff, but not very informative. I liked staying here and would like to come back.

Nice hotel with great location and food. Very feiendly and helpfull staff. Very close to the beach bars and restaurants. Only kids club and mini disco pretty poor, my kids were a bit disappointed. Other then that i wanna recommend this hotel for couples and familys. Also great with value. Been here second part of September 😉