Holiday Inn Express Santa Rosa North arvostelua

Front desk service was fine. I was not able to obtain my IHG points because I booked through a third party. This should not matter. Front desk did not tell us that there would be a breakfast in the morning, included. So I wasted time looking for restaurants nearby, only to find out when I went downstairs to check out that there was indeed a breakfast. The bathroom sliding door was off its track. Houskeeping should have noticed it and made arrangements for repair. I took the initiative to force the door back into the track. I am a retired facilities management guy. Did not sleep well due to extremely soft mattress, pillows too fluffy (I like flat), and noise from the adjacent freeway.

床太軟，近公路有點噪音過大

전체적으로 보통 수준. 잠시 경유지로 지낸거라 큰 불편은 없었지만 방이 많이 좁아요. 답답한 느낌이 많이 듭니다. 그외에는 괜찮았습니다.

快捷酒店，出差短途的選擇

モーニングよかったです。隣のスーパーも楽しめました。

Great place and great staff. Thank you

First time in this hotel, it is clean and spacious. The only downside is that there was a fire alarm went on around 10pm due to a drunk couple turning on the fire alarm. Then all of us need to go down to the hotel lobby and stayed over 15-20 mins for nothing.

Changed policy, no locals allowed and they don't tell you until you check-in.