Globales Costa de la Calma arvostelua

Majoituspaikan vastaus: Dear Guest, Thank you for the time you took in writing this comment. We are sorry if your experience with us was not as pleasant as we wish and if our service did not reached all your expectations. Unfortunately, it is not what we like to read, but your comments will help us to check our processes and improve them to offer a great stay to all our guests. Do not hesitate that we will follow your remarks to improve our guests experience, and all our team hopes to get an opportunity to welcome you here again Sincerely, Globales Quality Management

Majoituspaikan vastaus: Dear Rachel, Thank you for your review. We are sorry to know that we have not fully reached your expectations this time and we apologise for the inconveniences. We are sorry to hear that you were not satisfied with the standard of cleanliness of the room. We have checked your booking and did not find that any problems were reported to us during your stay. Had we known, we would have been able to send our team to carry out an additional review, so that your stay would have been more satisfactory. By the other hand, you can be sure that we will carry out the appropriate follow-up actions to verify that everything is in optimal conditions. We truly hope that you come back and give us another opportunity to reach your expectations. Sincerely, Globales Quality Management

Majoituspaikan vastaus: Beste Sylkim1998, Het zijn beoordelingen zoals die van u die het team van het resort gemotiveerd houden en we danken u oprecht voor uw tijd om een beoordeling voor ons te plaatsen. Er is geen beter compliment voor ons om te weten dat onze klanten elk jaar terugkomen, en nog meer als we hun verwachtingen opnieuw kunnen overtreffen. Het zou een waar genoegen zijn om uw bezoek weer te ontvangen en aarzel niet om direct contact met ons op te nemen voor elke vorm van assistentie die u nodig heeft. Beste wensen van Globales Costa de la Calma, Globales Kwaliteitsafdeling

Majoituspaikan vastaus: Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke von Ihrem Aufenthalt bei uns mit der Tripadvisor-Community zu teilen. Wir schätzen Ihre freundlichen Worte über unsere Einrichtungen und den professionellen und freundlichen Service, den Sie von unserem Team erhalten haben. Es freut uns sehr zu hören, dass Sie sich bei uns wohlgefühlt haben. Es wird uns eine Freude sein, Sie wieder in Globales zu begrüßen, und wir stehen Ihnen für alles, was Sie benötigen, zur Verfügung. Mit freundlichen Grüßen, Globales Qualitätsabteilung

Majoituspaikan vastaus: Dear Guest, We thank you for your review. We apologize for the inconveniences. Our entertainment services scrupulously follow the noise limits set by law. We are sorry to have bothered you, and we will check to ensure that everything is working as it should. Furthermore, we would like to mention that our music starts at 10am. Please we kindly recommend you that any inconvenience you can come to our reception staff and we will try to solve it the best way as possible. We hope you will have a nice staying us, and please feel free to contact us again. Sincerely Globales Quality Department

Majoituspaikan vastaus: Dear Lorraine, Thank you so very much for your feedback. We are thrilled to know that you had an enjoyable stay with us and that our facilities and services were up to your expectations. We also appreciate your praising words regarding our facilities and the friendly, professional service received from all the staff! Specially from Chris & Tahsin. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you may need. Best wishes, Globales Quality Management

Majoituspaikan vastaus: Dear Andrew & Lisa, Thank you so much for your wonderful words and for taking the time to tell the TripAdvisor community about your stay. It thrills us to read that y that you received a very friendly and attentive service from our team, specially from Cynthia. And we were able to solve any inconveniences during your stay. We truly appreciate your support and sincerely hope you will join us for another nice holidays very soon. Best regards, Globales Quality Department

Majoituspaikan vastaus: Dear Madison, Thank you for sharing your thoughts about your stay with us. It is not what we like to read, but your comments will help us to check our processes and improve them to offer a great stay to all our guests. We are sorry to hear that our cleaning protocol has not been enough for you. Our cleaning staff is usually very thorough and follows strict cleaning standards. You can be sure that we will carry out the appropriate follow-up actions to verify that everything is in optimal conditions. All our team hopes to get an opportunity to welcome you here again soon Sincerely, Globales Quality Department