Oceana Santa Monica, LXR Hotels & Resorts

沒有服務！前台業務能力太差！沒有專業性，還不如三星酒店。晚上睡覺一直有漏水聲，隔音差。體驗非常非常差。非常不推薦。

房間很小 泳池超級小

The stay at oceana was perfect. The restaurant has delicious food. Not to mention the effortlessly flawless service. The beach cruisers are a big added value and the sunset terrace is so pleasant!!!. The welcome gift was a nice touch. When I walk into the hotel and into my room I feel a sense of peace that no other place gives me

From the moment you arrive at The Oceana Hotel in Santa Monica, you know you're in for something special. The rooms and suites are impeccably designed—spacious and modern. The staff goes above and beyond, Location-wise, it doesn’t get better than this. The Oceana provides easy access to the best of Santa Monica. It’s a true hidden gem

This was our second stay at Oceana, first time was back in 2022, and this remains my favorite hotel worldwide. This time, we were upgraded to the kitchen suite (diamond honors status), which I liked a lot, although less than the lanai suite we had last time. The full size fridge was great though! We also liked the added privacy of being back in the corner. The room is very large and the bathroom was nice. I was also happy with the new bath products they were using, great quality and a nice scent. The staff left a lovely gift of macarons and a note welcoming us back to Oceana, which was a lovely touch. I am being very particular here, but I will note that the rug and carpet in our room had some stains that were noticeable (we were in room 216 for management), nothing that left us feeling that the room was unclean, but it was noticeable for sure. The food on property remains top-notch, but expect to pay a high premium. We had dinner one night, got bread service, two mains, and two cocktails, it was $200. Breakfast every morning was just shy of $100. So, expect expensive but delicious food on property. They also continue to charge an "employee health insurance" fee. While I am absolutely supportive of the hotel providing health insurance for their associates, I believe that this fee should simply be included in the price of the food as there is no way to avoid paying this fee. Plus, when a side of toast is already $8, what's another $.26. Service within Sandpiper was also very nice each morning and at dinner. By the third morning the waiter offered us "our table near the window" which was a nice touch. The location also remains fabulous, Santa Monica is adorable and a wonderful place to stay in the LA area. A few other notes. The hotel is no longer providing house car service, this is something that the resort fee pays for. I mentioned it to the front desk, they apologized and said that they've been trying to change it on the Hilton side of things. I also could not find any tea/coffee in the lobby or Sandpiper each morning (another benefit being covered by the resort fee). I didn't make a big deal of either since we were exempted from the fee since we stayed on points. I also found the pool lounge chair cushions to be a bit more worn/dirty than they should be at a hotel of this caliber. They were still very comfy, but there was clearly some staining, I would recommend that those be replaced before the start of the high season. Danny at valet was great! He welcomed us to the property every chance he could and did a wonderful job with our bags and showing us around the property. Overall, this hotel still remains magical. There is something about the intimacy and uniqueness of the property. You really do feel like Oceana is your home. The bed is the most wonderful bed I've had the privilege of sleeping in and the rooms are very large and beautifully appointed. I look forward to the day when I'm able to return to this property, until then, I wil

The Oceana is a truly fabulous hotel on the beach in Santa Monica. The staff is amazing. They are attentive and polite and very friendly. The front desk service was excellent. I can’t stress enough how clean and well attended the Oceana is. There are no stains or dirt on the carpets, the rooms are well decorated with great pictures and amenities and the furnishings are comfortable. The bedding is clean and comfortable with plenty of comfortable pillows. The mattress was excellent . You don’t see marks on the walls, wallpaper falling off, dirty windows, moldy grout. It’s the cleanest, cutest hotel I have ever stayed in. It is in a great location for all Santa Monica sights. You can tell the people that own and run the Oceana really care about providing their guests with a great experience. It is well worth the price. Don’t miss out on this gem.