Hotel & Restaurante Arca de Noé

Estadia Sta Cruz No geral a estadia foi boa. No hotel tem um restaurante (mto bom), porém no primeiro dia houve uma certa resistência em aceitar o pagamento com cartão de crédito, problema solucionado no outro dia conversando com outra funcionária. O hotel fica num lugar lindo na beira do lago, otimo para nadar.. Santa Cruz la Laguna é um pueblo mais isolado, não tem mta opção de cafes e restaurantes, mas como gosto de um sossego achei ótimo. Na pousada tem tudo, fornecem até água, mas caso precise de algo mais específico, oriento levar... Amei o lugar, voltaria con certeza!!

The view was incredible. However...due to a transportation delay, we arrived 1 day later. We tried to notify the hotel, but their phone # was out of order. They did not respond to email. When we finally did arrive (note: we paid for the hotel in advance via *******), they had no record of the reservation or payment. After quite an argument (and we did have the printed receipt!), they gave us a room, but were incredibly, indescribably rude to us for the entirety of our stay. I've never in my life experienced such treatment. And I've never left a negative review. Until now.

No muy buena experiencia El inodoro se rebalsó, y nos cambiaron de habitación pero solo tenía 1 cama. No dormimos bien, y el costo de la comida elevado

great view The view was amazing.

GREAT LOCATION.

The place is beautiful but the only way to get there is through a boat and theres not much around the area