La Casona del Patio

We normally expect a certain standard when travelling with HF Holidays. This hotel fell way below our expectations. In particular the evening meal was always disappointing. We had to choose the day before from poor descriptions but was basically chicken, fish and vegetarian. Occasionally they were all unappetising and in summary, very poor value for money. Luckily the walking was very good and the ability to buy own packed lunches elsewhere was adequate. Breakfast was tolerable - just.

A recommander Hôtel agréable typique, propre dans un cadre de verdure Petit déjeuner en buffet classique et bon Grand Parking dans l enceinte de l hôtel Très proche du village et de ses commodités Situation proche pour visiter le parc du Teide

Oh dear. Our terrible welcome (not) after a long journey spoiled everything. It was all a bit Fawlty Towers. The young man wasn’t friendly at all. We wanted dinner but were told that we would have to wait for service because there was a table of 8 people. Yes but in an enormous room there was only 4 other people. And yes we did have to wait. It was all rather amateur. The young man from the guest then became the waiter. We had to fetch our own menu. And when we ordered wine it took 20 minutes to come and the bottle had already been opened before it came to the table. It was horrible and expensive and they charged for it. The replacement bottle took another 10 minutes to come. The food when it came was good although the dessert was not great. The restaurant was a bit bleak. We felt that the nice lamps needed to be lower with less bright bulbs. Back in the room the TV didn’t work. The bed was large and comfortable and the bathroom fine. The next day we realised that it was in fact a nice place. The woman on the desk was really helpful. The lounge was beautiful with lots of fun games and we had a lovely coffee. It’s a real shame that our initial experience was so bad.