Mar Monte Hotel, in The Unbound Collection by Hyatt arvostelua

被Hyatt臻選迷惑了，實際上根本達不到Hyatt的水準。頂多算三星級，去客房的走廊很長，而且地毯不怎麼乾淨，有股陳年的味道。 停車費48美元每晚，不是一般貴，實際上根本不需要代客泊車，但沒得選，強行收費。 訂的房間是帶早餐的，但去吃早餐時被告知早餐廳關閉了，衹能自付，這也可以！！！在酒店餐廳點早餐衹能抵扣48美元，不足的自己付，實際上自己點早餐的話48美元是肯定不夠的。預訂時早餐是25美元每人，我們是3人，和前台argue後同意抵75美元，checkout時説賬單會Email給我，結果後來看到賬單時還是衹抵扣48美元。很無語！在美國也是第一次碰到這種沒誠信的酒店。

酒店位置得天獨厚，靠近East Beach，過一條馬路就到。風景可是不能再美了 服務很周到貼心，還有代客泊車服務。當然要注意停車是收費的，也可以選擇停路邊免費

The parking at $40 a night plus tax is too high, but other than that it was a lovely stay. Pool and hot tub were great and a nice relaxing atmosphere by the fires they light at night.

Hotel feels a little dated and the location was quite far from town. We also couldn't get Hyatt points because we booked through Trip.

酒店房間設施老化，服務態度不好，酒店房間小，隔音差，性價比非常差的一間酒店

房間狹小。環境優美得賴於自然風光並非酒店環境。前台工作人員對亞裔態度傲慢，40美金一天的停車費在小鎮很不合理，完全無需代客泊車的像Motel一樣就在房間門口的停車場，強行保管客人車鑰匙為了索要小費。居然是凱悦旗下的，凱悦扣大分。

Great stay and bed are huge. However the service of a particular staff was really unpleasant and the hotel system does not tally with my booking at all! Trip.Com mentioned breakfast for 3 pax since I booked the stay for 3. Yet the staff insist it was 3 breakfast a day for 1 pax and did not mentioned that there was a $ capped for per pax breakfast. She insisted me to pay and did not want to speak to trip.Com herself. Also, insisted me to call trip.com on my own since I booked through a 3rd party. Help was not offered! I have to spent 30mins to seat at the lobby , ruin our itinery for the day and managed this hassle! Horrible experience overall at mar monte hotel.