Vieraskäyttäjä
9. kesäkuuta 2024
Title: Disappointing Stay Amidst Renovation and Subpar Amenities
During my recent two-night stay at [Novotel], I faced several issues that significantly impacted the overall experience.
Firstly, the hotel was still under construction, leading to incessant noise from morning till evening, which made it difficult to relax or enjoy any quiet time.
The condition of the hotel was less than satisfactory. The flooring appeared to be aged and neglected, giving the impression it hadn’t been updated or maintained in over a decade.
This was further compounded by the poor quality of the toiletries provided; the hand wash, shower gel, and shampoo were so diluted they resembled soap water, failing to provide the basic comfort expected from such amenities.
Safety concerns were evident due to dangerous, old, and exposed electrical wiring throughout the hotel, posing a risk to guests.
Additionally, despite the pool being advertised, it was closed and not due to open until July, which is misleading. This misleading advertising was a letdown. Lastly, the cleanliness of the hotel was below par, with dirty walls contributing to an unwelcoming atmosphere.
It’s disheartening to report that the hotel did not live up to expectations, and I hope that future guests will not have to face similar disappointments.
Not to mention that the location is a bit out of the way.
Even though in my room was a big TV, it had no wifi connection, Netflix or Youtube
Lightning was another issue. Poor outdated lighting is a disappointment for such a big room, and the bedside switch not working doesn't make it any easier
Lastly, no bedside charging sockets are available, which means you have to go to the table area to charge your accessories
The staff are friendly and polite 👍
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