Vieraskäyttäjä
14. syyskuuta 2024
I got locked in the bathroom due to a faulty locking mechanism, I had to shout for over 30mins for another guest to alert hotel staff to get me out. It was pretty scary, I could have been in there for hours and missed my flight, also very dangerous if there had been a fire. When I reported this to the hotel, their response was basically “sorry, it won’t happen again, the incident is beyond our control”. I paid a lot of money to stay here and did not get the standard I would have expected for the price.
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