Vieraskäyttäjä
12. tammikuuta 2025
The rooms are lovely, beds are comfortable and the extra toilet in the 2-bedroom suite is a bonus! Location is close to the train station & ski lift. Breakfast is decent with a couple of hot food options. However, the rooms are very warm. While it was snowing outside, we had to open the balcony doors to let the heat out. We switched off all radiators, including the bathroom towel rod, for the length of our stay. It was still hot at night with the thick duvets. We couldn't risk leaving the balcony doors open at night because of the noise outside.. There is a club right opposite to the hotel which plays loud music until 2-3am. Sound-proofing in the hotel is not great and even with the balcony doors closed, we heard the music, people smoking & chatting outside the club and any cars going up & down. The worst part of the hotel is the attitude & training of the cleaning staff. We were on a floor which had the cleaning supply room. Every morning from 6:45 am (and 5am on Saturdays), the cleaning staff congregated there & in the corridors, shared instructions, chatted, had a laugh and in turn, woke us up. One morning, we told who we think was the main cleaning lady that they were waking us up and her response was an 'Ok' with a shrug. The noise continued. Saturday seems to be their check-in/check-out day and some people check out quite early so expect noise due to that too. Wifi is hit or miss, especially bad when the skiers have returned. We reported it but nothing changed.
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