Hotel Hollweger

Okay, let’s start with the good points. The hotel was immaculate and comfortable and well located. We stayed in the annex, which is fairly modern (but take your own USB adapters and a cooling fan as there is no air conditioning). Although facing St. Wolfgansee, we could not see the lake but instead had a very nice, relaxing view of a vineyard. The hotel stands on a slight rise above St. Gilgen, a typical Austrian small town situated at one end of the 11 km long lake. It took about 10 mins to stroll into the town. The owner of the hotel was pleasant, courteous and helpful, which makes this a really difficult review to write. At the time of booking the hotel I did not realize that a buffet dinner was served. Buffets are a cheap and nasty way to serve food which often dries out and hardens. We stayed for two weeks and there were a few nights when the food just looked so unappetising that we did not have dinner. The side dishes were bland and unimaginative, and prepared with very little skill. There were a couple of nights when we were not offered a drink with our meal – can you believe that? - the waitress being more concerned with clearing the tables and preparing them for breakfast. There are other places to eat in St. Gilgen or, if you have a car, you can drive to Strobl at the far end of the lake, or further to St Wolfgang town itself. The breakfast, I have to say, was quite good with all the usual items. However, the toaster broke half way through the second week and was not replaced. We stayed during the last week of August and first week of September 2004 when day time temperatures were 28C to 32C. We spent a few mornings in the gardens reading but, despite the temperatures, no one offered us a drink. We went to the bar only to find that it was not staffed during the day. Finding staff was like playing hide and seek – and losing! The hotel is seriously under-staffed. Let’s be clear, this is not a cheap, 2 star, city centre, back alley hotel: it is an expensive 4 star establishment that has been in business for decades. Unfortunately, in many ways it does not live up to expectations and the management need to take a long hard look at what they are offering. It falls well below the standards we expect of Austrian hotels and, sadly, we will not be returning.

Booked this hotel after seeing their web site and was duly impressed. The entrance to the hotel was just as on the web site. The room originality allocated did not have a walk in shower but that was quickly changed to an excellent room, overlooking the town and lake with a large bathroom with walk in shower. The bar area and terrace were very pleasant. The let down came with the evening meal. The web site stated "Fine dinning" and showed a picture of one main course dish well presented. In fact the evening meal consisted of a self service buffet with the main course in metal trays rather like school dinners. The consistency of the food was also similar to that of school dinners. There was only one member of staff waiting on tables but her job was solely to collect discarded plates on the tables. As a minor point the web site shows a picture of the dinning room with each table laid out with a table cloth. This was not the case as each table had just a strip of cloth on it and the serviettes were just paper ones. We had the buffet meal on the first night as we had had a long day traveling. We tolerated the second night to see if the evening meal was as bad as we thought it might be and it was. As a result for the next five night we ate out in local restaurants. The hotel was an enigma; the hotel, bedroom and lounge/bar were excellent but the evening meal was the opposite and did not match the rest of the hotel.

L'hôtel très bien situé, super de beau village. Installations de l'hôtel très bien. Un seul détail: l'hôtel n'est pas bon marché...on a payé avec le petit déjeuner (très bon en passant)...mais ils reservent les tables pour les gens qui vont au restaurant le soir!!! Donc, vous payez le petit déjeuner mais vous ne pouvez pas choisir une table...chaque jour, à notre arrivé, 75% des tables étaient vides...et on devait s'assoir dans un autre salon, en arrière, sans vue...on aurait du ne pas réserver le petit déjeuner et aller au village (5 min de marche).

We really enjoy ztayinghere. The taff are friendly and polite. This is a family busness and it shows. The food is always very good . This is our third visit Nd we cant fualt it. The views from the rooms looking out over the lakesare breathtaking.

Hotel Hollweger did not disappoint on my second visit some years after the first. Frau Hollweger is ever present, the staff are wonderful and the hotel itself one of the best appointed. My partner and I were in the Annexe with lovely views of the mountains and vineyard, large room, comfortable and spotlessly clean. Food is fantastic and all the better for having such a view of Wolfgangsee whilst dining. The gardens are a delight and with the benefit of a swimming pool and spa treatments this hotel is impossible to beat in St. Gilgen. I have never stayed in a hotel where the personal touch is so evident; such a welcoming feeling. Cannot wait to go back soon.

Sehr warmherziger Empfang bei Ankunft.Tolle Suite hervorragende Betten, schöner Balkon mit Ausblick an den Wolfgangsee und zum Schafberg. Frühstücksbuffet lässt keine Wünsche offen. Abendessen ausgezeichnet, Kompliment der Küchenbrigade! Service sehr gut. Wir haben jede Minute genossen!Das Highlight des Hauses ist die Besitzerin Fr.Gerda Hollweger die mehr als bemüht ist es jedem einzelnen Gast recht zu machen und für jeden Wunsch ein offenes Ohr hat! Fr. Gerda danke für die wunderschöne Zeit die wir hier verbringen durften.