Trouville Hotel by Compass Hospitality

Just returned from 5 night coach holiday. The hotel is good, had a lovely sea view in our room. Room could have done with a bit of updating, especially the bathroom. The food was lovely, always a choice with plenty of vegetables, nice choice of sweets. The dining room was noisy , we asked to be moved to our own table from a big long table, they accommodated us with this request and we had our own table which was better. Staff didn't have time to chat, they always seemed far too busy! The big disappointment was the entertainment at night, it was dire, the one singer was terrible, no atmosphere in room whatsoever, because they didn't do bingo, most of guests didn't bother to go in entertainment room, so huge room was almost empty, counted about 20 or so people . It was so bad we went to other hotel one night, the Bayshore, which was better, room was better atmosphere! Stayed at the bayshore before, I would say better hotel than Trouville

Having just returned from short stay whilst on a coach holiday the hotel is in a good location across the road from the beach and very popular in the hot sunny weather. There are several good aspects to the hotel and several that could do with improving. The staff are very helpful in the bar and dining room. The dining experience is sometimes very rushed and sometimes chaotic but saying that the staff are very efficient and the food generally is very good with nice choices for both breakfast and dinner. The rooms are adequate and clean with plenty of hot water and efficient showers. Sometimes noisy from adjacent rooms though from thin walls. Would have been nice to have had use of small fridge in the room especially useful during hot weather. Now for some negatives there is only 1 lift that holds 4 people for a hotel that is on 4 floors so it caused a lot of congestion at times. Main problem is state of public rooms where the seating is disgraceful with ripped chairs and settees. Not good at all and should be priority to be replaced as does not do the hotel any favours at all. The entertainment is average but not much atmosphere and variety. Maybe introduce a quiz night so there’s more interaction. After saying all that the holiday was enjoyable but Trouville there’s room for improvement

Very accommodative team at the hotel. All the staff were very helpful. Amazing location and conveniently placed for any bus journeys planned to other parts of the island. Sea view room truly made our day! Had no trouble at all.

Clean and tidy with the most stunning view of the whole of Sandown beach from the window. It was an ever-changing view...better than TV anyway. Good food, plenty of choice and variety. Staff welcoming and helpful. Only down side is no outside space but with the whole beach and esplanade in front maybe that's not a problem.

I have just returned from this hotel after a 5 night coach holiday. The hotel is clean and well decorated and in an excellent position facing the sea and only meters from the Beach and very close to the pier. The staff were very welcoming and friendly. The food is very good and served promptly. I would certainly recommend staying here. The front at Sandown is run down with several derelict buildings but that is not the fault of this Hotel. I would happily stay again, bar prices are reasonable

Great hotel right on the seafront. Lovely staff and food was tasty. Very reasonably priced. I was in a single room at the back of the hotel, but was comfortable and clean. Only issue was that the bed was against the wall of next doors bathroom, not pleasant.