Burlington Hotel

As a frequent traveller in the Uk and abroad I can write this review with a degree of experience and credibility. Where do I start ? On arrival we were slightly early , there was no one at reception and I could wander freely anywhere , for security it was very poor. Onto the room , we booked a family room which was very small with no room to manoeuvre and no dedicated area to store cases. There were very few charging points and no USB points in the room. The room was extremely dated and required new furniture and a good paint . The tv was very small and the bed was extremely uncomfortable with the springs digging in my ribs. The on suite was tiny and was extremely old and required a major update . The shower virtually trickled water and was very poor. The hotel was noisy with guests opposite banging room doors all evening until they were told off by another resident , yes room 43 it was you , get a grip of your kids and have some respect for those around you .. on the Friday a coach turned up and it was clear the entertainment was for them , getting very drunk and keeping us awake until the early hours , some got locked out in the garden . For families with children it was not great and we certainly couldn’t allow our daughter to stay in the entertaining area whilst these people were there. You may say kids shouldn’t be in the var area but that’s where the kids games were so another area would have been better for them . The hotel is clearly using coach trips as a big portion of its revenue which in itself excludes other people. I normally check very thoroughly before booking somewhere and on this occasion I clearly didn’t . The advertising of the hotel also needs verifying as some of the pictures such as the library and garden did not represent the reality . I do understand that the area seems quite run down and the hotel needs to make money but they need to be more accurate on its advertising . Overall the hotel in my opinion needs some serious investment , it needs a more professional culture and the security certainly needs improving . Would I stay again ? Definitely not . The cost wasn’t that expensive and I now know why and in my opinion my review is being very generous having stayed in far better hotels .

Went with a bud tour - although this is a 3-stsr hotel, we had a 4/5 star ecperience! Rooms are very clean food was bery good all week and the staff were unfsilingly polite, helpful and friendly. Thoroughly recommended!!! This the second time we have bisited and we would come again!

Good value hotel, nice food lovely staff, close to the sea, very enjoyable stay, would recommend to anyone, very clean, entertainment nightly, worth the value, we booked for next year so we miss out for the good fun ,......................