There was a lack of room cleaning - once in 9 days, despite us asking for it. We had to ask for clean towels and toilet paper which were delivered at 12:45 AM and the hotel staff didn't see anything wrong with it.
Broken equipment - TV remote (it wasn't replaced) and the electronic "do not disturb", "clean the room" buttons did not work either. There was a strong smell coming from the drains in the bathroom and the hotel staff did not do anything about it either. We asked to be relocated to a different room and that was not actioned either. This hotel should NOT advertise as 4 star as it is nowhere near.
As for the positives, the gym and sauna were ok. The hotel itself is in a decent location but so is Ibis next door.
Käännä
Mazhar
Majoittunut 1. 2025
Matkusta ystävien kanssa
4.0/5
Erittäin hyvä
Lähetetty 23.2.2025
Good spacious apartments. Clean but feels any bit worn out.
Käännä
Verified traveler
Majoittunut 1. 2025
Muu
3.0/5
Lähetetty 15.2.2025
Not so good
Ok for one night but not more. First toilet had water on the floor, second toilet the bin loose, not cleaned under the beds. Strange smell. Will choose another hotel next time
Käännä
CLEVELAND
Majoittunut 10. 2024
Muu
2.0/5
Lähetetty 16.11.2024
The place was not cleaned or properly maintained. The pool was also dirty. The gym had water but no cups. I asked for items for the kitchen - like pots and pans - but never received any.
Käännä
CLEVELAND
Majoittunut 9. 2024
Muu
3.0/5
Lähetetty 16.10.2024
I loke yhe location. I didn't like the fact that my room had a musty smell, my refrigerator didn't work, and the fact that the staff didn't responded to me - after many calls - until I went downstairs.
Käännä
Treuil
Majoittunut 11. 2022
Muu
3.0/5
Lähetetty 12.12.2022
Hôtel décevant
Appartement moyennement propre, surtout la salle de bain avec de nombreux cheveux présents dans celle ci à mon arrivée.
Très peu d’ustensiles de cuisine, j’ai du demandé pour avoir un complément permettant juste de faire cuire des pâtes !!!
Hôtel bruyant
Transfert organisé par l’hôtel pour mon départ a l’aéroport mais prix x4 par rapport à ce qui était annoncé.
Je ne recommande pas cet hôtel
Käännä
Vieraskäyttäjä
Majoittunut 8. 2024
Yksin matkustavat
2.0/5
Lähetetty 15.9.2024
4*? Maybe 20 years ago....the room, suite, I got is big, that's on the positive side: big lounge, spacious bedroom, bath room, seperate guest toilets and kitchenette with washing machine, but thats where the positive points stop: Noise level: high due to bad isolation Atmosphere: mediocre since the room smelled damp Pool: badly maintained sun loungers and the water looks as if it hasn't been exchanged for a long time Breakfast: terrible, with stall coffee, some tasteless cold meat, toast, an acceptable fruit salad Service: non-existent. Three nights stay and cleaning happened only once after having complained to the front desk I regret every cent I have spent for this accommodation
Käännä
CLEVELAND
Majoittunut 5. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 2.6.2024
The property was clean, safe, and affordable. The response time to issues was problematic. I would definitely stay there again.
Käännä
Vieraskäyttäjä
Majoittunut 8. 2023
Perhe
5.0/5
Ylivertainen
Lähetetty 16.9.2023
الشقه كانت واسعه والنظافه للغرف ممتاززة والموقع جدا ممتاز قريب من الستي سنتر ايضا بجانبه مركز تسوق مشيا على الاقدام والموظفين تعاملهم راقي والسعر جدا ناسب وعليه انصح بالاقامه فيه ايضا تتوفر فيه بركه سباحة والمساحه للشقه ممتاز ومواقف السيارات متوفر
Käännä
Zeyad
Majoittunut 12. 2022
Perhe
1.0/5
Lähetetty 15.1.2023
This hotel is having hygiene and cleaning services issues, bed sheets ,sofa, and bathroom are full of stains, rooms and hotel lobby smells terrible, cleaning service stops at 6pm although we checked in at 11pm , hotel blaming cleaning service shift at 6pm and they cant do anything until next day,i have called ******* asking for help , the hotel after then decided to move us to another room , worth saying that some of our groceries were stolen when moving from one room to another. Not sure how this hotel is listed in *******, they should be band.