Best Western Hotel Ferrari

The hotel is very clean and breakfast also is very good. The room is ok but the bathroom is terrible. I really do not believe they give this kind of room to a adult man. I will never forget the bathroom.

房間不錯，性價比很好

Superlativo. Ottima posizione all’uscita della radiale e personale gentilissimo.

No Airport shuttle as promised. Paid 180€ for taxi The website stated there was an airport shuttle. I called ahead to make sure this was accurate. The woman at the desk confirmed. They sent a taxi(not a shuttle) which we had to pay for when we arrived. I asked about this to which I was told the shuttle had specific hours(not listed on the website) and that outside of those hours, they send a taxi at our expense. We should have been notified of this when we called. I asked if the shuttle would be available for our return trip in the AM. She said no, it would be a taxi again. At this point we had no choice. I said ok, we would need a taxi at 3am. When we came down for our taxi in the AM, there was a man at the desk who said we didn’t confirm that we needed a taxi so we didn’t have one and he couldn’t call one because everyone was asleep. I asked him repeatedly to please try as we had to catch our international flight he called and said maybe someone would call us back. Finally a taxi service from the airport called and said they could take us but they would charge us from the airport to the hotel and back. At this point we had no choice. So, after paying for the hotel, we also paid an additional 180€ in cab fare.

Ottima l’accoglienza, sempre molto gentili Ristorante da far invidia ad uno stellato, sia a cena che a colazione, con il personale gentile e preciso

Peccato.... Buon hotel con alcune migliorie da effettuare . La camera assegnatomi era abbastanza vecchia ma al check out mi hanno detto che le stanno restaurando. La doccia è pietosa con il tubo che faceva andare l'acqua verso l'alto quindi utilizzarla è stata una battaglia.La cosa che non mi è piaciuto assolutamente è che da utente gold dovevo ricevere una bottiglia di vino ed al check in hanno fatto finta di niente ed al check out ho dovuto chiedere quasi come se fosse una mia richiesta quando invece mi spettava. Ovviamente quando la receptionist (molto cortese) dopo la mia specifica mi ha chiesto se la volevo non ho accettato in quanto mi sembrava chiedere l'elemosina...... . Personale ristorante e colazione estremamente gentili e professionali. Peccato perchè un nuovo cliente devi fidelizzarlo e in questo modo lo puoi solo perdere ed io pur essendo a Nola per lavoro ogni 2 settimane non credo di ritornarci