Hotel Ilunion San Sebastián arvostelua

Booked on trip.com with a special request for 2 dogs and parking (have a copy of the request).The receptionist said they received NO such requests, but they were doing me a favour by charging 120 euros for dogs (30 per dog per night) and 50 euros for car parking .They took prepayment of 120 euros for the dogs at check in. When I was checking out, the receptionist said the payment for dogs (€120) was due.I replied that it was already taken at check in. She argued that it is not in their system, and I must pay. I then showed her proof of payment from my bank, she then suddenly found it on the system. No apology. Overpriced and poor customer service!

Качественный , хороший отель за свои деньги. Хороший завтрак и отношение персонала. Всё соответствовало заявленному.

酒店位置非常好 離海邊就幾分鐘步行 陽台上都能看到海 環境非常好 同事不小心把包落在酒店保險櫃了 酒店人員幫忙找到 但是不提供快遞服務。。。。有待改善

酒店位置可以，離海邊兩個街區，步行5分鐘可達。有地面和地下停車，比較方便。房間衞生可以，就是沐浴用品簡單了一些，洗浴洗髮就一種。早餐還可以，水果充分。聖塞海景確實不錯，晚上夜景更好，往東邊走走可以看到“貝殼”。

離海灘很近，步行5分鐘

Good in general, but too expensive

Convenient place, very close to the beach.

Goed hotel heb lekker kunnen slapen