Colectia Ondarreta arvostelua

Went SS for 3nights, stay at UMA suites. It’s ok! Easy to access everywhere. Away from the old town but can walk along the beach to the old town. Bus stops nearby , also convenient too. Nice cafes around the area too. Room is clean and tidy, spacious. Common area has coffee machine too. The only thing we don’t like it’s the room they assigned us was a disabled designed bathroom. The water flood everywhere everytime we go shower.

they were super helpful when we needed to add another person last min, thank you! enjoyed our stay there

Todo espectacular

Genial. Nuevo y limpio. Habitación espaciosa y funcional. Tiene secador y jabones. Tiene café y té disponible tanto en la habitación como en el hall. Buena comunicación y fácil acceso. Al lado de la playa de Ondarreta.

Servicio excelente y un trato magnífico. Habitación perfecta para pasar unos días. Aunque es difícil encontrar aparcamiento ya que es zona azul.

非常舒適乾淨的環境，房間大衞生間大而且超級乾淨，離貝殼海灘步行5分鐘，性價比超高，是我最好的體驗下次一定還來這家旅館，並推薦給家人和朋友

Buen sitio y muy bien ubicado de la playa, a 20 minutos de la parte vieja

Close to bars. Parking up the rd so not ideal but wouldn’t stop me going again. Good coffee in room and lounge. 10 mins bus ride to centre town nice beach. Yep suited us fine

Very nice hotel, just a bit annoyed that when checking in they showed a 40€ cheaper price for the stay and just told us that they could see that we paid through hotels com and that we should just ignore it.

Great location A los of restaurants nearby Hotel close to everything

We were very disappointed with our stay. Shortly after checking in, we found a cockroach in our room. This was extremely distressing and raised serious concerns about cleanliness and hygiene. To their credit, the staff responded promptly and moved us to a different room. However, when we requested fair compensation for the inconvenience, the hotel only offered a 20% discount. We explained that the experience warranted a larger gesture—at least 50%—given the unacceptable condition of the room and the disruption to our stay, but they refused. The new room was fine, but the incident left a negative impression. We expected better standards and accountability from a property of this level. Unfortunately, we won’t be returning.

Checking was tru WhatsApp, not lobby on premises

Very nice clean comfortable hotel. Centrally located in new town.

An absolute gem of a place!!!! .....amazing location, staff, extremely helpful and very friendly, it totally made our trip, just fantastic. The location is perfect to access the area s of the city, parking was a 10minute walk way, but we were able to drop off and collect out baggs outside the hotel with no problems. the parking is very safe and secure, you need to see the consigre to get the lower rate too. The hotel was spotless! we have been travelling all over Spain for the last month and this was, by far, the cleanest. The bed so comfortable, decent fridge, kettle, tea and coffee in the room , the towels were huge! the best I think Ive ever had, all over the world... We cannot fault the staff of hotel in anyway, shape or form, I highly recommend and we will not hesitate to return . there was a little traffic noise but that would not put me off returning again. These guys work so hard to make the stay perfect and it was! Thanks guys , we will be back!