Las Terrazas Resort

I spent 4 days in Belize in July surrounded by water, beautiful weather, people and a variety of different smells (to no fault of the people). Everything about this trip was for the sake of relaxation only to be met with unfortunate circumstances towards the end. While San Pedro is a beautiful place, be sure to steer clear of this place. It’s always expected to be cautious with personal belongings during traveling, but this place threw caution to the wind. From the ONE single camera watching the entrance to the resort, no record keeping for room service movements as well as a lackadaisical display of effort while investigating a theft which may have been done by one of their staff, they’ve shown that a truly relaxing experience cannot be had on their premises.

The overall experience was not at all what we expected. The smell, which can not be entirely controlled, was truly terrible. On top of that the hotel rooms were dirty with stained sheets on all of the beds. The couch and chairs were also heavily stained. The bathrooms were not only dirty, even after housekeeping, but one was also outside (we were not told this prior to our stay). The service was not great, poolside or in the restaurant, and when asked questions the front desk staff were not very helpful or willing to answer. Overall, we would NOT stay here again.

So much to do and the food was amazing. I went out on the paddle boards all the time and got to see the nurse sharks, if that’s not your vibe the pool and pool suede service is amazing.

Great amenities! The staff are all super welcoming and kind, they truly go above and beyond! The rooms are spacious as well which is a big plus.

I just returned from a stay at this resort with a group of friends, and I can confidently say it was not worth the money—or the headache. From the very first day, red flags were already waving. I overheard an older gentleman speaking with not one, but two employees and a manager about being racially profiled by a staff member. That set the tone. While the bartenders were reasonably pleasant, the rest of the staff’s demeanor shifted dramatically the moment my friend reported her 14K gold anklet missing from her room. Suspiciously, the cleaning staff had been the only ones with access. Rather than addressing the matter with urgency or professionalism, my friend had to chase down the manager multiple times a day for any kind of response—only to be met with silence and indifference. It wasn’t until she escalated the situation to the local police that the resort reluctantly offered a credit on the bill. And here’s the most disturbing part: even the police commented that this wasn’t the first time items have mysteriously disappeared at this resort. Apparently, “small things” tend to conveniently vanish here. To make matters worse, the manager had the audacity to question the truthfulness of her report—as if the missing items of multiple guests were all just a coincidence. We later found out that other guests also experienced theft: one had a bottle of rum go missing, and another’s AirPods were tracked to a completely different location—far from the resort grounds. Additional issues: the bathroom water pressure was so poor it barely qualified as a shower. They tried to overcharge us for a basic boat excursion. And despite promising to make a reservation for a restaurant they personally recommended, it was never actually booked. In short: unprofessional management, questionable staff behavior, poor service, and a general sense of disregard for guest wellbeing. Stay elsewhere. This place is all "shine" with no soul—and possibly missing valuables.

Chef Alex delivered culinary excellence every single day — every dish was perfectly prepared, beautifully presented, and full of flavor. He took the time to check in with us personally, and his passion for food truly shines. The servers Wendy, Nigel, Steve, Beverly and Karla were exceptional. Their service went far beyond the basics — they were warm, attentive, and genuinely cared about making our experience unforgettable. Whether it was a special request, a recommendation, or just their friendly smiles, they made every moment feel personalized and meaningful. Las Terrazas is a beautiful place, but it’s the people who make it truly special. We are so grateful for the care and attention we received. We can’t wait to come back!