Vieraskäyttäjä
23. lokakuuta 2024
Excellent as ever and that is why it was our eighth time at the hotel since 2011. However, a small number of things let it down and I will elaborate below: 1. Restaurant dress code - the dress code, particularly in the evenings, is clearly stated in the documentation and app but is never enforced. We always like to dress nicely in the evenings but many turn up to dinner in vest tops, baseball caps, flip flops, ripped jeans, sports shorts/tops etc. If you state a dress code, please enforce it. Either that or remove the dress code from your documentation. 2. Identification of vegetarion food - on several occasions, during our stay, rice dishes, for example, were labelled as "Rice with vegetables". However, on closer inspection they clearly contained cubes of pork or other meat. A similar situation existed for many foods that did not make it clear about the meat content and only mentioned the vegatbles on the label. For vegans and strict vegetarians, this is not a good situation at all. Why not have all of the vegetarian/vegan foods in one or two serveries so that it is clear? Instead, actuall vegetarion food was often placed amongst the meat section, whihc seems a little bit crazy. 3. The use of mobile phones in restaurants - there seems to be a growing trend of people (particularly the young) putting their phones on loudspeak, shouting into them and then picking them up and putting the bottom speaker to their ears, rather than using their phones in a conventional way. This means everyone arround the offenders are subjected to listening to both sides of someone's conversation at full volume. As well as being totally unnecessary, it is very rude and I think staff should be prepared to suggest that people take their calls outside.
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