Timberland Highlands Resort

Timberland Highlands Resort arvostelua

Timberland Highlands Resort

Timberland heights, LOT 2 Clubhouse Dr, San Mateo, Rizal, 1850, PhilippinesNäytä hotellin tiedot
Timberland Highlands Resort
Timberland Highlands ResortTimberland Highlands ResortTimberland Highlands Resort
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

9.1/10
Mahtava
69 arvostelu
Vahvistetut arvostelut
Sijainti8.9
Mukavuudet9.2
Palvelu9.2
Puhtaus9.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(69)
Positiiviset arviot(67)
Arvostelut valokuvien/videon kera(40)
Mahtava yöpyminen!(37)
Ystävällinen henkilökunta(19)
Erinomainen näkymä(12)
Loistavat huoneet(10)
Puhdas ja siisti(7)
Kätevä sijainti(5)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Deluxe-huone 2 yhden hengen vuodetta
Majoittunut 4. 2025
Perhe
1 arvostelu
3.5/10
Lähetetty 31.5.2025
Jenny at the front was not accommodating. The elevator was not working, making it difficult for us to get our staff back to the lobby. Thanks to Sir MM for helping our friends get our room.
Käännä
Vieraskäyttäjä
Deluxe-huone 2 yhden hengen vuodetta
Majoittunut 4. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 26.5.2025
Twice na nakapag stay here. Still nakakarelax nagkaproblema lang sa elevator. Pero masaya naman ang buong pamilya ko.
Käännä
Vieraskäyttäjä
Premier Deluxe King -huone
Majoittunut 4. 2025
Pariskunnat
14 arvostelu
10.0/10
Ylivertainen
Lähetetty 23.5.2025
We checked in this hotel and the view was just breathtaking. We had issues with the first room, but they were able to assist us quickly with another room and everything was so smooth after. The gym was spacious and lots of activities. Great experience and great staff.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the breathtaking views and found our gym spacious with plenty of activities. We apologize for the initial room issue but are glad our team was able to assist you promptly and make your stay smooth and comfortable. We truly appreciate your kind words about our staff and look forward to welcoming you back for another great experience at Timberland Highlands Resort!Sincerely,Kar RegroGuest Services Manager
Ghing
Deluxe-huone 2 yhden hengen vuodetta
Majoittunut 4. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 23.5.2025
We recently had the pleasure of staying at timberland I would like to commend the entire team for delivering an exceptional hospitality experience. From the moment I arrived, I was impressed by the warm welcome and the high level of professionalism demonstrated by all staff members. The front desk team was efficient and courteous, making the check-in process seamless and pleasant. The room was impeccably clean, well-equipped, and provided a comfortable space to relax. I would also like to highlight the excellent service provided by the staff. The meals were delicious, with a wide range of options, and the service was prompt and attentive. Special mention to angelica,kar,jerome who went above and beyond to ensure my stay was comfortable. Their dedication and customer-first approach truly made a difference. Overall, I highly recommend timberland to both business and leisure travelers seeking top-notch service, comfort, and convenience. I look forward to returning in the future.
Käännä
Majoituspaikan vastaus: Dear Ghing,Thank you so much for your wonderful and detailed feedback! It truly warms my heart to hear that you had such a seamless and memorable experience here at Timberland Highlands Resort. I’m glad that Angelica, Jerome, and the rest of our team were able to make your stay comfortable and enjoyable. We always strive to put our guests first. Your kind words inspire us to keep improving and providing top-notch service. We look forward to welcoming you back soon for another exceptional visit. Thank you again for choosing Timberland and for your high recommendation!Sincerely,Kar RegroGuest Services Manager
Jenie Lynn
Premier Deluxe Twin -huone
Majoittunut 4. 2025
Perhe
3 arvostelu
9.0/10
Mahtava
Lähetetty 18.5.2025
The place was clean and well maintained. The location is not near everywhere, like it's isolated from the main city. Service is good but the crew isn't sure where our room is. Amenities are okay.
Käännä
Majoituspaikan vastaus: Dear Jenie Lynn,Thank you for taking the time to share your feedback. We're glad you found Timberland Highlands Resort clean, well-maintained, and appreciated our service.We understand that our location offers a peaceful, nature-filled escape which may feel a bit isolated from the city hustle. As for the room directions, we apologize for any confusion and will work with our team to improve guidance to ensure a smoother arrival experience for our guests.We appreciate your honest comments and hope to welcome you back soon for an even better stay!Sincerely,Kar RegroGuest Services Manager
traveling momma
Premier Deluxe King -huone
Majoittunut 4. 2025
Perhe
2 arvostelu
9.0/10
Mahtava
Lähetetty 16.5.2025
The elevator was not working for my entire stay of 4d3n. I had a two year old in tow so i had to climb two flights up for the buffet lagi after crossing from the other building. If the weather was bad, this would have been a nightmare. Breakfast buffet is amazing. Staff is 10/10. The room is good pero hindi consistent ang water pressure (and therefore, yung init ng tubig). Especially if you're bathing a kid, you have to be really careful how you set it. I love how my laptop fits sa security deposit box tho. A suggestion: include a map! I forgot there was even a play area and I'm sure my daughter would have enjoyed it.
Käännä
Majoituspaikan vastaus: Dear traveling momma,Thank you so much for your valuable feedback and kind words about our staff and breakfast! We’re glad you enjoyed those highlights of your stay.We truly apologize for the inconvenience caused by the elevator being out of service and the inconsistent water pressure, especially with a little one with you. We understand how challenging that must have been and appreciate your patience.Just a quick note - the map of our resort and amenities is actually included on the keycard jacket, so guests can easily find their way around and discover all the fun spots, including the play area. We’ll make sure to remind our team to highlight this during check-in so everyone can make the most of their stay.We look forward to welcoming you and your family back soon for an even smoother and more enjoyable experience at Timberland Highlands Resort!Sincerely,Kar RegroGuest Services Manager
ro barde
Deluxe-huone 2 yhden hengen vuodetta
Majoittunut 3. 2025
Perhe
1 arvostelu
9.5/10
Mahtava
Lähetetty 27.4.2025
Timberland is a great place to stay. The ambiance, location , food and amenities are great! my 6 year old family member loves to go back the soonest.
Käännä
Majoituspaikan vastaus: Dear ro barde,Thank you for your wonderful review! We’re so happy to hear that Timberland Highlands Resort made such a positive impression on you and your family. It’s fantastic to know that you enjoyed the ambiance, location, food, and amenities, and especially that your 6-year-old family member is excited to return!We can’t wait to welcome you all back for another fun and relaxing stay soon.Sincerely,Kar RegroGuest Services Manager
deogdato
Premier Deluxe Twin -huone
Majoittunut 2. 2025
Perhe
10 arvostelu
9.0/10
Mahtava
Lähetetty 21.4.2025
Highly recommended especially for families
Käännä
Majoituspaikan vastaus: Dear deogdato,Thank you so much for the recommendation! We’re truly happy to hear that you had a wonderful experience at Timberland Highlands Resort, especially for families. We can’t wait to welcome you and your loved ones back for more memorable moments!Sincerely,Kar RegroGuest Services Manager
Vieraskäyttäjä
Premier Deluxe Twin -huone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.4.2025
Nice view, nice staff, food is good
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful review! We're so happy you enjoyed the nice view, the warm service from our staff, and the good food at Timberland Highlands Resort. We truly appreciate your kind words and can't wait to have you back with us again soon!Sincerely,Kar RegroGuest Services Manager
Vieraskäyttäjä
Premier Deluxe Twin -huone
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 18.4.2025
The room is totally calm. It is very good for refreshing.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your lovely feedback! We're delighted to hear that you found the room at Timberland Highlands Resort calm and perfect for refreshing. We look forward to welcoming you back for another relaxing getaway!Sincerely,Kar RegroGuest Services Manager
Vieraskäyttäjä
Premier Deluxe Twin -huone
Majoittunut 3. 2025
Perhe
3 arvostelu
7.5/10
Lähetetty 18.4.2025
Amazing view from the hotel. The room is not so amazing though
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback! We’re glad you enjoyed the amazing views at Timberland Highlands Resort. We also appreciate your honest comments about the room — rest assured, we are always working on ways to improve and make every stay even better. We hope to welcome you back with a better experience soon!Sincerely,Kar RegroGuest Services Manager
Anonyymi käyttäjä
Premier Deluxe Twin -huone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 17.4.2025
So nice! Very Clean 🫶🏻
Käännä
6/12
Majoituspaikan vastaus: Dear Valued Guest,Thank you for the wonderful feedback! We’re so happy you found Timberland Highlands Resort nice and very clean. Your kind words inspire us to keep delivering the best experience for our guests. Hope to see you again soon!Sincerely,Kar RegroGuest Services Manager
Lenny
Premier Deluxe King -huone
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 16.4.2025
Very nice and cozy place
Käännä
Majoituspaikan vastaus: Dear Lenny,Thank you so much for your kind words! We’re truly grateful you found Timberland Highlands Resort to be a very nice and cozy place. Your appreciation means the world to us, and we look forward to welcoming you back soon!Sincerely,Kar RegroGuest Services Manager
John Christian
Deluxe-huone 2 yhden hengen vuodetta
Majoittunut 3. 2025
Pariskunnat
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 12.4.2025
Very hospitable and very welcoming
Käännä
Majoituspaikan vastaus: Dear John Christian,Thank you for your kind words! We're delighted to hear that you felt very hospitable and welcoming during your stay at Timberland Highlands Resort. We look forward to welcoming you back for another memorable experience soon!Sincerely,Kar RegroGuest Services Manager
dimpleng
Deluxe-huone 2 yhden hengen vuodetta
Majoittunut 2. 2025
Perhe
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 5.4.2025
Wala akong masabi sobrang enjoy
Käännä
Majoituspaikan vastaus: Dear dimpleng,Thank you so much for your wonderful review! We're so happy to hear that you had an amazing and enjoyable stay with us at Timberland Highlands Resort.We truly appreciate your kind words and can’t wait to welcome you back soon for more great moments!Sincerely,Kar RegroGuest Services Manager