Caribe Hilton

Amazing service. Delicious breakfast, lots of food locations with variety.

Stayed in three different hotels in Puerto Rico and this was the best by far. Friendly and customer service oriented staff who were always ready to assist. Highly recommend this place.

Hotel vieillot et très cher pour les prestations. Piscine sale et rare de trouver un transat qui ne soit pas réservé ! Attente de 10 minutes le marin pour le petit déjeuner (et demande de tips alors que c'est un buffet)

DO NOT STAY HERE. This massive resort feels tired and worn but that is the least of the problems. The pool was completely unusable. It was FREEZING. You cannot get in it at all, it was as though they pumped in frigid water every night. On some extremely hot days during one of the busiest times of year, absolutely no one was in the pool. Everyone was complaining about it and my daughter was heartbroken because it was what she looked forward to the most and after maybe 5 minutes her lips were purple and she had to get out. Then, there was the "free" breakfast. It is only free if you are willing to wait on a line that is a mile long. People waited for almost an hour just to receive their promised free breakfast. We chose not to. The manager kindly gave us a credit after I complained but turned out that credit could only be applied to other resort restaurants that arent even open for breakfast! (in all fairness, after I complained about that as well, they applied the credit elsewhere). One of the elevators in our wing wasnt working- there was lines just to get on the elevator, nor was the ice machine or vending machine working. Despite the size of the resort, they didnt have the staff or resources to serve all of the guests- It was impossible to get a beach or pool chair, there was a long wait for room and pool service (I waited an hour for ceviche which isnt even cooked), and on our last day they suddenly implemented a bag search policy which resulted in a line just to get to the pool/beach area. And just to add insult to injury- I was charged $30 for a bottle of sunblock Some good things about it: - Very close to Old San Juan - Staff was friendly, despite their inability to properly serve guests Photo: Completely empty pool because who could swim in freezing water?

The places is amazing

El personal muy atento y servicial. Me gusto mucho las habitaciones