Apt by DW

We went on a family PR vacation to celebrate our birthdays and vow renewal. 8/2023.Our family members, including ourselves rented Apts 1-4. For starters, I think the reviews and website are misleading. They promote a luxury apt in the San Juan district that quite honestly is in the hood and ghetto. The apt floors were not clean, water pressure to sink and shower were horrible, one of the bedrooms where my 4 year old granddaughter was sleeping, had a large amount of paint chips falling from ceiling on a daily basis. We requested bath towels that were included with the reservation, and didn't receive them until almost the end of the stay, and 2 bath towels at that. To put the icing on the cake, they had a man who appeared to be a drug addict in the neighborhood that was threatening our family members. I did send these details to the survey to Apt by Dw, and yet no response... We would not recommend this place to anyone!!!