Ka'Ana Resort & Spa

Bon hôtel mais un peu éloigné de la ville et un peu trop près de la route. Évitez les chambres de première catégorie qui ne sont pas terrible par contre les chambres de catégorie supérieure sont formidables. Le petit déjeuner pourrait être amélioré. Le service est bon en général. En conclusion je recommande cet hôtel 😃😃🙂😃

I wish there was a 10 star rating available for this resort. My husband and I had a private villa with a plunge pool. Not only was the villa really nice, the grounds and dining areas are gorgeous as well. The service level from every member of the staff was fantastic and really contributed to a wonderful stay. The food was absolutely great at every meal we had and you can tell there is a very high level of attention to details for every function at this resort. We can't wait to go back!

The staff was very friendly and helpful. They helped us find different companies to help us with our home furnishings and items to finish our house over there. We greatly appreciate their knowledge. Villa 1 was a beautiful place to come back to in the evening and relax. They are right off a main road that at the time of our stay was under construction so there was extra road noise from the large trucks breaking. Otherwise the location is great that it is easy to get to.

Our stay at Ka'ana was absolutely magical. We picked Ka'ana for a luxury jungle experience and that's exactly what we got. We stayed there for a full week. Our room was everything we pictured and more! The private backyard and plunge pool was the best part. The housekeeping staff kept our room clean daily, and always replaced our towels without us even asking. The bar and restaurant staff were extremely attentive and friendly. We ate at the restaurant for breakfast every day (except one morning at the San Ignacio market square on Saturday - at the suggestion of the staff!),lunch most days and dinner most nights. The menu had enough variety that we tried different things every day and it didn't get boring. The front desk staff was extremely knowledgeable and very responsive when we had questions or requests.We felt very taken care of all week, and we knew they would help if we needed something. We went on a few excursions through the resort and they were both incredible. Eddy took us to Xunantunich and gave us the most informative and interesting private tour of the area and ruins. Brandon took us to the Mountain Pine Forest Reserve and spent the day showing us Rio Frio caves and pools and Black Rock Falls. Both tours were professional, informative and inspiring. We also had a couples massage while on the property in the spa - and both masseuses were extremely skilled and made our experience comfortable and relaxing. Overall, every member of the staff we met was incredibly helpful, informative and respectful. They all deserve a raise! The hotel grounds were absolutely stunning, with a beautiful organic garden on site, that they use for ingredients in their restaurant - true "farm to table!" We can't wait to go back.

We had to request the dining amenity 3 times before it was put on our bill. Staff was very friendly. Restaurant was expensive. Tours were very expensive.

I will never stay here ever again. I’ve been to 5 different hotels while Ive been here. I THOUGHT this was going to be the best one since it was twice the cost of other hotels we stayed at, and it ended up being the worst one. Other then it looking pretty, the food was terrible, the water didn’t work so we couldn’t take a shower or brush our teeth, the outlet next to my bed was coming out of the wall and I couldn’t charge my phone, the lady at the front said she would what’s app message me and never did, the next morning we had an excursion pick us up at the hotel for 7:30 but they came at 7 and the front desk said they wouldn’t knock on our door to let us know and couldn’t send us a message on what’s app because they “didn’t have my number” even though I gave it to the lady at the front desk the night before. Save your money and go somewhere else. This place was terrible. Coconut row was amazing, black orchid was good, sunset breeze was good too. I would take any of those hotels 100 times before ever going back to Ka’ana.