Hotel de Montaña Suria

Disappointing and Unprofessional Experience I had high expectations when booking a stay at Hotel de Montaña Suria, but unfortunately, my experience was nothing short of a nightmare. I booked and PAID for a specific room, yet upon arrival, I was deceived and placed in a CPL accommodation instead—a tiny, uncomfortable, and completely inadequate space that was NOT what I had reserved. This was unprofessional, misleading, and borderline nasty. The room was cramped, uncomfortable, and far below the standard of what I had paid for. Instead of a peaceful stay, I endured a terrible night, unable to rest properly due to the discomfort and frustration of being cheated. Management showed zero accountability for this bait-and-switch tactic, which is completely unacceptable in the hospitality industry. If you value honesty, quality service, and getting what you pay for, stay far away from this place. I do NOT recommend this hotel and strongly advise others to avoid it at all costs. Deception and poor service should never be tolerated, especially when guests are paying for a specific experience. Absolutely disgraceful.

A nice hotel to experience birdwatching. Several options for guided and unguided tours. Good chance to observe Quatzals. The room was a little noisy though. Good kitchen with a great opportunity to have trout for dinner. Diego at the frontdesk, was very helpful with arranging the tours with local guide Agniel. The latter knows his stuff.

Excelente la experiencia en el hotel, muy amables. Destacar a Diego por su amabilidad.

Mauvais souvenir Ça restera un mauvais souvenir. Le défaut principal est le manque de chauffage dans l'hôtel. Au vu du prix payé pour les chambres c'est une honte (Plus de 110$). Les chambres ne sont équipées que d'un petit chauffage d'appoint qui peine à réchauffer la pièce quand il fait froid dehors et il faisait froid quand nous y avons séjourné. La salle de bain n'est pas chauffée, je vous laisse imaginer le plaisir quand il s'agissait de passer à la douche. La journée, il ne faut pas imaginer aller se réchauffer dans une pièce commune, le restaurant n'est pas chauffé non plus. Pour le reste, on a eu un petit déjeuner sans pain parce que la cuisine est arrivée en rupture de stock pendant le séjour, ça mais imaginer le degré de professionnalisme des personnes en charge de l'approvisionnement.

Grounds were beautiful

This was my second visit one of the best hotels in the Savegre Valley for birders. The accommodations are excellent (including heating in the rooms & hot showers!), with the mountain-view villas being especially good for birders. A major bonus is a wonderful bird-feeding area attracting lots of hummingbirds & frugivores. The only drawback on this visit was the disappointing meals on our first evening - I hope just a reflection of temporary staffing problems. Fortunately excellent restaurants at Lauraceas and Savegre are close by.