Sonder Hayes Valley

Excelente experiencia, todo el proceso digital fue muy bien, pero recibimos dos veces los códigos, nos quedamos con los primeros y descartamos los segundos. La habitación es muy linda pero un poco pequeña. Lo que menos me gustó es que no tiene caja de seguridad. Otros detalles: hay un mueble para retirar toallas pero no donde dejar las usadas; sólo había cortina blockout y debería tener otra para que no te veas desde el edificio de enfrente, y la ventana del baño de la habitación #9 debería tener un mosquitero, porque abre casi a la altura del piso de la terraza y pueden entrar bichos o ratas. La ubicación es excelente, tenía dudas, pero luego estuve alojado en Union Sq y Hayes Valley es mejor: está lleno de restaurantes excelentes, cafés de especialidad, podes salir de noche sin cruzarte adictos y es una zona bastante plana. Está muy bien conectada y en pocos minutos de transporte público podes llegar a las principales atracciones de la ciudad. El acceso al aeropuerto es muy fácil, ya que la autopista está a unos 300 metros. Si bien en el hotel no hay personal, durante el día sí hemos visto gente.

The location was great if you want to be in Hayes Valley, which is a wonderful little spot in SF. However, the app experience requires jumping through tons of annoying hoops to get going. Also, there’s are way too many texts and emails pestering for updates on check in times, check out times, polls, etc. We were trying to enjoy our evening out and Sonder interrupts to ask when we are going to check out. A regular hotel doesn’t pester you like that. I am fine with a digital front desk, but I don’t want my hotel room to require me to be glued to my phone. The room shouldn’t be my first priority when I travel. Just let me arrive and depart within the bounds and stop trying to get me to optimize your utilization. The hotel room was just a bed and a bathroom, modernized relatively cheaply. The towels are stored by the front door as far as possible from the shower, despite that there is towel shelf in the bathroom. The TV requires logging into all your streaming accounts on a Roku, with no voice assistant - a digital experience in the clumsiest way possible. It wasn’t clear whether we could store luggage after our check out time and the app messaging assistant didn’t respond to a question about this. I rarely leave bad reviews, but overall effect felt a bit like a slightly better version of a rent by the hour room. Could be much better with some care.

A wonderful place to stay! It's unique and easy and quite beautiful. The rooms are very warm - central heating that can't be controlled. Each room is provided with a small fan but a better cooling system would help. Luckily the windows can be opened but it was loud with traffic and rain. My room was at the top of two steep sets of stairs and with a heavy suitcase, it was difficult. However, I loved the convenience of everything and the no contact style. The building was old (of course) but updated very well. The room was small but totally sufficient as I stayed there alone, and was there for 4 nights on a work trip. There was a very nice welcome note plus some nice snacks in my room upon check in. Will definitely come back and hopefully stay at another Sonder location someday.

I live in Hayes Valley but don't have the space to host visiting friends/family. I've used Sonder Hayes for my guests several times now and have always received positive feedback. Location, rates and proximity to restaurants and live music - I recommend without hesitation!

The place was so nice and cozy! Very unique and we all loved it. The service was also great. They responded as fast as they could and always kept in touch. The area wasn't bad and neither was the pricing. 10/10 would come again :)

A spacious, comfortable room, very well situated in Hayes Valley. A short walk to some popular shopping and restaurants (Absinthe, Rich Table, Soulva, SuppenKuche, etc.) and to the cultural attractions near Civic Center, the Castro, Alamo Square etc. Remote check in was a breeze (though there was a bit of confusion at checkout, since I didn't receive the prompt until I was at the airport, but not a biggie really.) My room was comfortable and remarkably quiet with all the basic needs, including a king size bed and many comfy pillows. The common lounge is also nicely appointed and very chill. A great budget alternative to downtown hotels, but keep in mind that this is a small place with no elevator, so you might have to schlepp your luggage up a flight, or two.