Majoituspaikan vastaus: Hi Yuko,On behalf of the entire YOTEL team, I apologize that your recent stay was not entirely satisfying. Our guests mean the world to us, and we're sorry to hear we fell short.It is candid responses such as yours which help us better understand how we can improve. We do track all guest feedback data and will share this with our development team.Warm Regards,Alex WinkDirector of Mission ControlYOTEL San Francisco
Majoituspaikan vastaus: Hello,On behalf of all of us at YOTEL, I sincerely apologize for your experience of the surrounding area.I am happy to know that at least we responded swiftly with a room move for you away from the source of the noise. Our interior facing rooms are much quieter, but the size can vary from room to room generally as we are housed in a 100+ year old building.We appreciate your candid response.Warm Regards,Alex WinkDirector of Mission ControlYOTEL San Francisco
Majoituspaikan vastaus: Hello Jeff,Thank you for your overall positive rating of your recent stay at YOTEL.We are happy that you enjoyed your stay with us, and will note your comments on how best to improve for future guests as well.Cheers,Alex WinkDirector of Mission ControlYOTEL San Francisco
Vieraskäyttäjä
Sky-huone
Majoittunut 6. 2023
Yksin matkustavat
4 arvostelu
3.7/5
Lähetetty 4.7.2023
The hotel was remodeled recently and it looks nice. However my only concern is the location. It is next to the homeless area. Also they charge me for other fees that I was not expecting.
Käännä
Majoituspaikan vastaus: Hello,Thank you for your valued feedback about your stay here at YOTEL.We do list our nightly facility fee on all channels when you make your reservation, and believe it's a really good value in return. Included catered breakfast, Super-Fast Wi-Fi, Gym Access, and many more perks are provided to our guests, and we do hope you were able to enjoy those amenities during your time in San Francisco.We wish you many happy travels, and would love to welcome you again soon.Warm Regards,Alex WinkDirector of Mission ControlYOTEL San Francisco
Napatthira
Yhden hengen huone
Majoittunut 2. 2023
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 31.5.2023
I loooooove this hotel! Very nice staff. Very nice room. Limit space but new,clean,comfortable!
Käännä
Majoituspaikan vastaus: Hi Napatthira,Thank YO so much for sharing your experience. At YOTEL, we're not afraid to stand out in a good way. We're happy to hear we checked all the boxes, from inventive rooms to stellar staff. Wishing you many happy travels,Alex WinkDirector of Mission ControlYOTEL San Francisco