Embassy Suites by Hilton San Diego La Jolla

Very nice stay. Beds were comfy and room was clean. Enjoyed our stay there

Toilet paper so thin you can see through it. For that money you can stay in a Holiday Inn where they give you robes. Serious lack of amenities. Plastic water cup in the bathroom is no thicker than a finger nail. No paper nor pencil near the phone. Sit on the edge of the bed and you can slide to the floor. Thread bare chairs and on and on. The water use fixture for the bathtub / shower is so old they have instructions on how to use it. And the free water they give you for Gold Hilton members is small and if you want to refill it, you have to go to the lobby. I travel a lot (well over 3 million miles) and I have never seen that water container except at this hotel. It seems, anywhere, any time, any circumstance when they can save a little, they will do this. Very little consideration for the guests comfort. Because of the location, I have stayed at this Embassy Suites 40 plus times.

We just stayed at this location a month ago and had a great experience. This time not so much. The pullout sofa bed was horrendous and all anyone could fill were springs (not the case with the last room here). Our room did not look like it had been thoroughly cleaned. The cooked-to-order breakfast was just ok - food was not hot except the coffee. Please stop cutting corners and make this place better.

Amazing Hotel, little bit pricy but quite sophisticated in every way. Didn't have to worry about anything. Amazing staff who offered service with a smile.

Very close to shopping mall. Great breakfast. Staffs are nice.

Good location near UTC & trolley station.