Hotel Cielo y Selva, San Cristobal de las Casas

Pros: Comfortable beds, attentive staff (though non-English speaking), on the 3rd floor there is a terrace overlooking the center of San Cristobal (but you can't imagine, how cold are there after sunset). The hotel has a Christmas spirit, was decorated with a REAL Christmas tree, inner yard was decorated with twinkling garlands lights and pinatas - it was nice. Cons: Barely functioning and constantly disappearing internet connection, all rooms in the hotel are without windows (some rooms has small window to inner yard, but not outside the hotel), claustrophobic room, there were no space at all. The room's door was full of holes and gaps - anyone can watch through these gaps to outside or inside (depends on a watcher's position - picture attached). There were no heater inside the room, so you can imagine how cold at night (considering door with gaps). Very poor and dim lighting in the room, we were missing better lightning. If you want to take hot shower, you must wait for 10-15 minutes until hot water will come. As there were no ventilation inside the room (also no windows), after using the shower everything inside the room becomes wet and humid. Breakfast was a joke: water, tea, coffee, juice, yoghurt, sliced ​​papaya, square toast and jam. You won't find there any cheese or ham (what is basic breakfast ingredients) or any other more serious food. The most funny, shocking and ridiculous moment: hotel is heating water for tea or coffee... in the microwave !!! I haven't seen anything similar before in my life!!! In the microwave, water never gets boiled and you are forced to drink only warm tea or coffee. Absurd comedy without any additional comment. All tours offered by the hotel were 100 pesos more expensive than you can get in the city center. The location of the hotel is not brilliant and well located: walk to the central square takes about 10-15 minutes. There are many accommodation options in much closer and nicer locations in San Cristobal.

Muy buena atención. Fue un viaje de última hora con la familia, el lugar es agradable, cómodo y la atención del personal muy agradable. Responsables con el cuidado del medio ambiente. Nos ofrecieron tours a muy buen precio.

First time on it and I love the place!

Muy fría y húmeda La habitación es muy pequeña, con mucha humedad creada por el baño, la ducha no cuenta con una ventilación apropiada, las paredes con salitre. En mi opinión la habitación fue improvisada, sin suficiente ventilación y la humedad le hacen ser una habitación muy fría y nada cómoda.

This was a beautiful hotel. It’s impossible to get an impression of the hotel from outside as the entrance is relatively low key. Once inside it a different story, there are so many features that make this an attractive place to stay. It’s an historic building within a short distance of the main square and numerous restaurants. We had a room on the first floor at the front of the hotel. There were two double beds, window looking out to the street outside. There was a writing desk / table, couple of chairs, TV, coffee machine and complimentary water. The bathroom was divided into an area off the bedroom with wash hand basin and through a door to the WC and shower. There was enough clothes hanging space. The hotel including our room was very clean and well presented. There are numerous places to sit and relax should you do wish. We ate breakfast on the first morning of two here but leaving before breakfast started on the second day we were given a packed lunch that was very good. The staff were outstanding. This is a place well worth considering if going to San Cristóbal de las Casas.

El estacionamiento es en la calle, bajé a desayunar a las 10 no había nada y no sirven más desayuno que fruta y leche