Aman Rosa Alpina

Sono stata diverse volte sia a pranzo che a cena , durante la mia vacanza a San Cassiano al ristorante Grill, ottima esperienza, cibo semplice ma ottimo , personale molto attento , super cordiale , direttore sempre disponibile e professionale. La struttura e’ stupenda e di classe. Nota super positiva, il mio cagnolino e’ stato ben accetto anche nella sala ristorante . Prezzi in linea con il livello , torneremo sicuramente !

We had dinner at The Grill and the food was excellent. Shame for the service which is definitely not on a 5 star standard: the restaurant manager kept shouting at his staff infront of customers, our table was not cleaned, you could hear tons of noise from the kitchen, nobody asked if we wanted coffee or anything else with our dessert and ice cream was substituted with another flavor without checking whether this was okay with us. Shame that the non existent service ruins a great culinary experience.

non giustificabili i prezzi così alti, il servizio al bar dozzinale, le camere gradevoli ma non eccezionali. Non c'è calore, accoglienza vera , spiace perché ricordo quando passavo con i precedenti gestori, i genitori dell'attuale proprietario, e la situazione era davvero diversa

L’aspettativa era molto alta ma è stata disattesa. Il servizio non è assolutamente all’altezza di un 5*, quantomeno di quanto offrono altre strutture di quel livello a San Cassiano. La stanza molto vecchia, tv non funzionante, tappezzeria rovinata, lucernaio chiuso con le puntine!Sconsiglio di andarci con i bambini; la piscina per le famiglie gelida, abbandonata e fatiscente! La sala giochi piccola buia che odora di muffa! Alcune zone sono state ristrutturate, troppo poche per il prezzo che chiedono e i servizi che offrono! Ristorante caro e con pochissima scelta, un menu per turisti, infatti era pieno di americani che si esaltano cOn molto poco! Una presa in giro…il feedback lo lascio qui perché in una settimana NESSUNO ci ha chiesto come stesse andando il soggiorno e appena saputo che nn eravamo affatto soddisfatti nessuno si è interessato di capire come poter migliorare. Customer experience Due, andate al Fanes e per lo stesso prezzo si ha molta più attenzione, molti più servizi all’altezza del prezzo richiesto. Basta regalare soldi a chi non fa nulla per meritarli!

The hotel is located in the centre of town, which is very convenient, but means the views of the mountains beyond townscape. Two of our bedrooms were comfortable and quiet, though one bedroom in single occupancy was small and did not have good soundproofing from adjoining rooms. The bathroom in the corner suite was also small. Beds very comfortable with good pillows and bed linen and all was clean. The main (St Hubertus) restaurant is amazing and speical. The other restaurant in the hotel is good, and there are other good restaurants within walking distance. The walks from here are many and beautiful and the concierge service (under the incredibly helpful Fabio) organise restaurant booking, walks and guides if needed. He also sent some items carelessly left behind by me. The spa is very good - needed after a day’s walking . The Gymn is not open until 8am. THe library is a lovely space, but it adjoins the games room, so is not a quiet place to sit and read. The concierge is also able to book taxis for you, but, something I learned from a previous Trip Adviser review, it is better to use a local company called Taxi Badia, as this is less expensive, efficient and the drivers are very good. They collected us from the airport, took us into Venice and organised a boat taxi to get us to our hotel, and they took us and collected us from different walking locations. Info@taxibadia.it. In summary, can highly recommend the Rosa Alpina and hope that we return soon!

Excellent stay with top notch staff! They coordinated everything from our helicopter transfers in from Munich to our adventures in the Dolomites. The room was very tastefully decorated and comfortable for a quick escape in the mountains. Our only challenge was food and beverage accessibility and offerings.