Home Suites Hill Country

The first room’s TILE floor was wet with condensation when I walked. I turned on the loud air conditioner and began unpacking. Then I noticed a large puddle of water and more water coming out of the wall from the air conditioning unit. I called the front desk and asked for someone to look at it. The attendant came out and looked at it and gave me a key to another room. I don’t think this was the first time this happened. I walked up the stairs to the second room. The stairs looked like they were going to collapse at anytime due to rust. I entered the second room and was hit in the face by the smell of dead rats. I immediately went down stairs and turned my keys in. HillView Inn is not a safe place to stay. I asked for a refund and they refused. Not that I am surprised by the way run their Inn. Don’t stay there if you have the choice.

This property is in a nice area and has a lot of potential, but there’s been little to no upkeep. The blanket had visible stains, and the only pillows provided were small, worn-out sofa throw pillows. When we first walked in, there was a roach, and the sinks were filthy. The water pressure was terrible—it barely trickled out even with the faucet turned all the way on. The bed itself was actually comfortable, but I still used my own towels to lay on top due to concerns about cleanliness. I didn’t get a chance to take photos because I was in a hurry, but I wish I had—just so others could see the condition of the place. Also, be warned: the 10/10 reviews are highly questionable. Most are just two-word comments full of misspellings, likely left by the property owner or staff to boost ratings. Don’t be fooled by them. With some real cleaning and upkeep, this place could be great. But as it stands, I wouldn’t stay here again.

Liked how easy it was for me to be able to get a room so late at night and at such a great price for what they are offering.

Stay away. Hotel was dirty in general. Bags of trash by the stairs, there were roaches in the room. I will never be back 👎

The property was not maintained very well, and services were minimal at best. The staff were friendly enough, but not forth coming about tv or other services.

This property’s location was misleading to the quality. It was disgusting and the rooms were in terrible shape. I’m pretty sure we got bit by bugs in the room. It had an overpowering smell of bleach yet was so dirty inside. The noise level was unreal. The parking was a mess. The room couldn’t hold a consistent temperature. All in all I felt I wasted every cent there. Didn’t even sleep more than an hour. 0/10. Never again.