Samawi Hotel

Personal atento y amable, buenas instalaciones desayuno bueno y variado, la carta del restaurante y platos excelentes, el bar con bebidas deliciosas

Esperienza terribile – agosto 2025 Abbiamo soggiornato al Samawi e purtroppo la nostra esperienza è stata pessima. • Struttura: l’hotel non è come nelle foto. Gli infissi sono vecchi, le finestre vibrano con il vento e quando piove entra acqua in camera. • Pulizia: la prima sera il pavimento era umido e pieno di capelli neri (noi abbiamo i capelli corti). C’erano capelli anche nella doccia e nel bagno, zone che non avevamo ancora usato. Le lenzuola e i cuscini erano sporchi. • Servizio: dopo tre giorni siamo rimasti senza sapone in doccia perché non lo riforniscono. Alla reception non sono stati disponibili, negando tutto anche davanti a foto. • Colazione e cocktail: la colazione è buona, ma i cocktail serviti in terrazza sono di pessima qualità e preparati senza alcuna cura. • Lavanderia: il punto peggiore. Abbiamo consegnato capi bianchi e alcune t-shirt sono tornate gialle, con macchie sul collo che non avevamo fatto noi. In conclusione: non consiglio assolutamente questo hotel. Se avrete problemi, non sarete ascoltati. ⸻ English Terrible experience – August 2025 We stayed at Samawi and unfortunately our stay was awful. • Hotel condition: the property doesn’t look like the photos. The window frames are old, the windows rattle with the wind, and when it rains, water leaks into the room. • Cleanliness: on the first night, the floor was damp and full of long black hairs (we both have short hair). We also found hairs in the shower and bathroom. Sheets and pillows were dirty. • Service: after three days, there was no shower gel left and it wasn’t replaced. At reception, the staff were unhelpful and denied every issue, even when shown photos. • Breakfast & cocktails: breakfast quality is good, but the cocktails on the rooftop are terrible and poorly prepared. • Laundry: the worst part. We handed in white clothes, and some t-shirts came back yellow, with stains on the collar that we did not make. In conclusion: I strongly do not recommend this hotel. If you face issues, you won’t be heard. ⸻ Español Experiencia terrible – agosto 2025 Nos alojamos en el Samawi y lamentablemente nuestra experiencia fue muy mala. • Instalaciones: el hotel no se ve como en las fotos. Los marcos de las ventanas son viejos, vibran con el viento y cuando llueve entra agua en la habitación. • Limpieza: la primera noche el suelo estaba húmedo y lleno de cabellos negros largos (nosotros tenemos el pelo corto). También había cabellos en la ducha y el baño. Las sábanas y almohadas estaban sucias. • Servicio: después de tres días nos quedamos sin jabón en la ducha y nunca lo repusieron. En la recepción no fueron conciliadores y negaron todo, incluso al mostrar fotos. • Desayuno y cócteles: el desayuno es bueno, pero los cócteles en la terraza son de muy mala calidad y mal preparados. • Lavandería: lo peor. Entregamos ropa blanca y varias camisetas regresaron amarillas, con manchas en el cuello que no habíamos hecho. En conclusión: no recomiendo par

Fui con mi esposo y mis hijos y fue una experiencia maravillosa , buena atención , desayuno delicioso y variado , habitaciones limpias y agradables . En general una buen opción para ir y descansar . Buena atención de los trabajadores en general .

they give you a plastic the size of a credit card for your towel. if you lose it they charge you $25usd. this is a way to take an extra money from you. you only get one key. if you lose they plastic key that costs them .05 they charge you $25. the entire time i felt like they were looking for ways to screw me out of money. their staff is not professional. they were gossiping behind the counter every time i went cause i needed something. overall bad service. Very expensive for what you get. My sons room had hair in the shower. they didnt leave towels to shower in the room as i had to call them everyday to take towels. the room service would choose if they felt like delivering coffee or food when you placed a room service order. all in all bad service!

Incredible

Adoramos o hotel! Cama confortável, quarto limpo, café da manhã com variedades e bem gostoso, sem contar com os funcionários, sempre solícitos e gentis. Adoramos!