Wyndham Grand Salzburg Conference Centre

There seem to be inconsistency in the check-in process, we arrived about 30 mins before 3pm and my Asian family of 4 was advised our room is not ready. Another caucasian family of 4  arrived 5 minutes later and they were able to check-in immediately. When I asked the counter why we had to wait while the other family did not, the counter officer attitude was nonchalant and impatient. It's only after I insisted we be treated equally that the counter staff made a call to the room service team to expedite. And the room was ready after just 5 minutes. I would have expected a hotel of such good repute to have better trained and customer centric staff that treats all customers equally and not make them feel discriminated against. I was in Europe for 3 weeks and this is the only hotel that left such a bad impression. Only plus point from our stay is that the location is close to the main train station and general cleanliness. And strangely for a business centric hotel, the room have a lack of power sockets. 

Close to the train station. Quite accessible to get around Salzburg. Hotel is nice, rooms are huge. Though decor is dated but overall is good value.

很整齊乾淨，洗漱自備

非常棒，空氣清新

とても快適なホテルでした。ヨーロッパでは珍しく湯船もありますし、プールやサウナもありました。お水も人数分提供されました。サウナではタオルや水も十分に設備が整っており、快適に使えました。ベット脇の電源も使いやすかったです。 中央駅へのアクセスも良かったです。観光地からは少し距離がありますが、観光地へ行くトラムの駅が近くにあります。

乾淨整潔，位置不錯