Marina Rabat Suites & Apartments

Buen apartamento y mal servicio. Hubo poquísima comunicación para poder encontrar el sitio y tener las instrucciones de entrada. Los pisos son amplios y están bien, pero el servicio es mediocre, nos hicieron perder 2 horas para hacer el check in.

Peut mieux faire ! Lors de notre réservation tout semblait idyllique. Cependant, nous sommes un peu déçus de notre sejours. L'emplacement est certes agréable à la marina de Rabat mais les services ne sont pas à la hauteur. Il n'y a pas de réception physique, la communication se fait par téléphone. Malgré des reponses rapides, le service ne suit pas Sur deux semaines, le ménage a été fait une seule fois, à notre demande, malgré qu'on nous ait assuré que cela devait se faire trois fois pendant le sejours (15 jours). Le menage a été partiel et tres aleatoire. Idem pour les serviettes, changées une seule fois. L'appartement a subit des degats des eaux dont les stigmates sont encore visibles. Un coup de peinture peut suffire a donner une impression de propreté appréciable. Pour la demi pension, le restaurant est est peu loin de l'appartement, il faut marcher un bon quart d'heure pour y arriver. La carte n'est pas très variée, vous avez le choix entre les grillades de poulet, de bœuf ou de kefta, pizza ou salade de riz ou niçoise. Tres souvent en rupture de stocks avec aucune substitution proposée.cependant, les plats étaient très bons. Le petit déjeuner est par contre assez varié. Nous nous sommes regalés. Bref, des petites choses qui peuvent ne pas avoir envie de recommander le lieu. Dommage !

I recently stayed at Marina Rabat Suites and Apartments, and the experience was far from what I expected. The biggest issue was the air conditioning, which was only available in one bedroom and the living room—not all three bedrooms as we assumed. It wasn’t cooling properly, and despite being told there was a leak, it never got fixed, leaving us uncomfortable day and night. The lack of a fan made it worse. Service was disappointing as well. No one was there to welcome us or provide check-in/check-out instructions; they simply handed over the keys. The cleaning staff seemed uninterested in maintaining the apartment, and when we requested an iron, it took two days to arrive. The apartment itself was spacious and well-decorated, but the location of the on-site restaurant was inconvenient—a 15-minute walk away. The menu lacked variety, felt like fast food rather than traditional Moroccan cuisine, and the service was painfully slow. Meals took over two hours, and items were often missing. Staff were unfriendly, adding to the disappointment. On the last day, despite ordering breakfast in advance, nothing was served, and we were told the restaurant was closed due to staff illness. Overall, the poor air conditioning, inadequate service, and disappointing dining experience overshadowed the apartment’s luxury, and I wouldn’t recommend staying here unless these issues are addressed.

Had to switch apartment the day after. Because it wasn’t what I booked . I had to wait for one to be available .Not all the rooms have lights. There was always problems with something. Internet was very slow, cut off every 15 minutes. TV stations freeze all the time. Toilet was broken. They take their time to respond . Overall the stay wasn’t terrible. I will book this place again. They need to improve and fix those a little things. They need to work on communication. In case of an emergency they will not respond back on time. I gave them three stars Because those a little things that they need to work on.

Notre séjour a été convenable pour la famille, le logement est facile d'accès et très proche de la luigne de transport RER.

This review is for people who want luxury and care for details. I would not recommend this facility because the persons in charge do not care about cleanliness, are not welcoming and do not even care to prepare the apartment for you before you settle in. The apartment walls were VERY dirty, the bathrooms were repelling and even the sofas were stained. They won’t even bother to have someone/ company deep clean the apartment. They took forever to respond to our request through what’s up because of course they did not have an office to go to. And for Khadija, she would not care enough to deal with us, unless through messages. And finally for the cleaning service I WAS Allowed one service for the five days I stayed: chocking? Not much given all the above. For those who like quality and value DO NOT GO there , you have many other options to choose from in the same area.